Du Rhône Chocolatier SA — Restaurant in Geneva

I visited the shop back in the fall and was really upset by the behaviour of a staff member who was operating the door. It was a busy day so the staff member (man with a large moustache) was only allowing a certain number of customers into the store at a time. Just as I got to the front of the line a mother and her children were leaving. The children included a young girl and the staff member asked if she'd enjoyed the visit. She nodded yes and then he put his arm around her shoulder and pulled her in towards him. Immediately she seemed uncomfortable. He then asked her for a kiss on the cheek which she did not give him. He then proceeded to corner her until she was basically against the wall and kissed her on the cheek. The girl was clearly trying to back away from him and avoid it. The girl and her mother both looked extremely uncomfortable but left without saying anything. I was appalled at his behaviour but didn't know what to say and left a few moments later. I then emailed the company and received a response telling me they were sorry that I had witnessed something like that and they wish I had said something in the moment. When I followed up to ask if they were going to speak to the staff member I received no...

The staff here are the best around Geneva, seriously, you can tell they care about their customers even if they weren’t buying anything.

We sat outside waiting for my daughter and husband whom were inside deciding on which chocolate to buy and one of their staff (female) noticed myself and my other kids from the window, the next thing we saw was her coming towards us to offer us free chocolate, it was so good I went in to buy more

Getting inside the shop we were welcomed with other amazing staff who were so welcoming and tolerance of my son that was all over the place, the male staff said “He’s fine, he’s not bothering us with a genuine smile on his face”. Even after all that they thought I just wanted more free chocolate but of course I wanted to buy this time. You don’t get that kind of customer service and tolerance everywhere. I am very grateful for their understanding and kindness.

Also their chocolates are reasonably priced but it wouldn’t have mattered to me even if it was expensive because they won me over with their...

a trip to Switzerland is not complete without creating your own top quality chocolate bar and du Rhone is the place to do this.

If you are lucky you will learn directly from the maitre chocolatier David. You will recognize him by his charm and his handlebar moustache. As your typical Swiss he is father to a banker and a watchmaker.

Sessions take 90 minutes and are huge fun. They take place at rue de Carouge 71, Geneva.

This is a great opportunity to make a personalized bar with a special message for a loved one (how about: will you marry me?). Great fun for families, a group of friends or for a company boondoggle. Just make sure you bring lots of room to sample while making your...