Mamma Leone — Restaurant in Lucerne

Very unpleasant service from a waiter who assumes every non-European person does not speak English. He also snapped back at me, saying “One minute! You stressed? You leave then!” when I just asked if a table is available. In reality, it was the very first time I tried to ask the question upon waiting ~5 min after he assigned a table to an European-looking couple (btw, this couple came after me, but somehow they “managed” to grab the waiter’s attention first), and he just snapped back as if I bothered him a million times. Disgusting service indeed. I would’ve complained if this happened in North America or any other English-speaking country, but what’s the point of fighting a guy who only speaks the bare minimum, broken English?

한국분들 혹시라도 여기 가지 마세요. 동양인이라고 무시하는게 여기 웨이터들 버릇이에요. 특히 매니저인지 뭔지 안경쓴 인간은 영어도 못하는 인간이 테이블 있냐 물어보니까 엄청x100000 초급영어로 자기 바쁘다고, 저더러 스트레스 받았냐고 그럼 가라고 (가게 떠나라는 의미) 성질내더라구요. 영어권 국가에서 이랬으면 같이 싸우고 나오는 건데 영어도 못하는 인간이랑 싸워서 뭐하나 싶어서 그냥 됐다고 하고 나왔어요. 웃긴건 저 다음에 온 백인커플은 지가 먼저 말걸더니 바로 테이블 찾아주더라구요. 인종차별 없는 데서 살다가 여행와서 이런 일 당하니까 기분 정말 더러워졌어요. 혹시라도 가서 비슷한일 당하고 기분 망치지 마시고 아예 가지...

We really enjoyed our dining experience at this Italian restaurant. Having outdoor seating on a busy plaza/street can be challenging at times with a crowd moving around. It's a good thing this plaza being in a pedestrian-only section. It's about a block and a half away from the Lake Luzern where all the fancy restaurants are located on the lake front, so it is a little more reasonable place even with a very pricy Swiss standard. I read some earlier (older) reviews about high prices, but you really have to remember it's in Switzerland. Everything is expensive here!! You just have to spend some more money and enjoy yourself.

Service was very decent with several cheerful servers. Drinks and food came out pretty quickly after ordered. It might have been largely due to not being too crowded when we got our table since we were having a late lunch/early dinner. They checked our COVID-19 vaccination certificates as we expected.

Food was very good. Ravioli with mushroom sauce (24.50 CHF = $26.75) was excellent. Initially, it didn't appear to be too large of a serving to me, but I was completely full when I finished my meal. Chicken on the Cesar salad (17.50 CHF = $19.10) was well-seasoned, and my wife really enjoyed it.

It was altogether very enjoyable dining experience here...

Decided to take the Waguy steak since I’ve never had it before in my life and only heard so much about it. Biggest mistake ever.

The steak overall did not even taste that special? And I would have not guessed that it was waguy if I didnt specifically order it and had to pay that much for 120 grams of steak…. The sauce with it was quite mild/nothing special to comment.

The few last bites were REALLY chewy which was extremely surprising on a waguy steak. Also there were 2 little carrots quite nicely presented with the steak as a ”sidedish” and as an actual side dish the restaurant DIDNT EVEN OFFER ANY CHOICES and just gave out PLAIN normal french fries. This was such a slap to the face. You can make potatoes in 1000 different ways - and you choose to give with the king of all steaks a god damn regular stick french fries? No sauce with them, no special spices. Nothing. Just regular fries to go with them like you’d get on some run down pub burger. I voiced all of this issues to the waited who kinda meekly apologized but nothing else, I feel robbed having to pay almost 100€ for such a joke of a steak. Never ordering again a steak at...