Xiang La Spicy Hotpot
Xiang La Spicy Hotpot things to do, attractions, restaurants, events info and trip planning
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No Spicy, No Life! Great experience to enjoy hotpot in winter! All the ingredients are super fresh, I enjoyed the seafood and my wife enjoyed beef! I ate more than 15 red shrimp and my wife takes more than 20 trays of beef!!! Mala soup & chicken soup were amazing, taste very nice! Staff are great, very helpful too! Maybe one suggestion, as I cant read mandarin very well, you need to put more English translation on the menu, one of the staff said to me, "cant you read the menu? Please say what you want!" Buy sorry I cant read mandarin very well. Ximending is a tourist spot, maybe you should understand that English is quite important. But overall, it's a great experience!!
Saint John CalvinSaint John Calvin
00
We visited on June 11th at 5 PM. There were not many customers, and it was not busy. The female employee(A) at the counter showed us to our table. But, (A) was very unfriendly. I ordered a soup from the female employee(A) at the counter and asked if there was a menu in Korean. She firmly said no. However, knowing that there was a Korean menu available, I asked another employee(B) who readily provided the Korean menu for meat. When the ordered dish arrived, it was not the soup I had ordered. (A) had made a mistake with our order. Once again, (B) corrected the mistake. (B) is very kind. Without her, I would not have been able to enjoy my meal. (A) is both incompetent and unfriendly. Her lack of effort made me very unhappy.
JennieJennie
00
2024/2/16更新:店經理有主動聯絡我並慎重看待此事(大拇指) 2024/2/14下午1:30西門嚮辣 <先說大概事情經過> 在我入座大概30分鐘後,隔壁桌來了一家外國人,兩大兩小,全部不會說中文。從他們入座後,只有去自助吧拿了一盤菜的樣子,桌上空了至少20分鐘,其中白人爸爸一直跟店員說他要牛肉,不只一個店員直接無視走過,之後才有個女店員跟一個男店員去解釋使用方式之類(不流利的介紹),然後又是一大段茫然的用餐時間。 我觀察到的鄰桌用餐體驗: 1.一開始餐前介紹就不完整,相信他們根本不知道他們自己點了甚麼餐點內容,連可以打開抽屜拿紙巾都不知道,白人爸爸一直看我這裡,我打開抽屜拿衛生紙,他才發現可以這樣做跟著拿... 2.餐具也不會使用,沒用夾子去夾肉而是用筷子 (可能說他們不想用,所以這點暫時不討論) 3.白人爸爸一直跟店員點牛肉,但他們的價位是沒有牛肉的 $598,店員一直逃避沒有去解釋 4.用菜盤裝飯(可能說他們想用,所以這點暫時不討論) 5.帳單丟了就跑,沒有多餘解釋 說說我自己的用餐體驗: 1.一開始去問店員廁所在哪,得到的反應是我應該要知道在店外的口氣 2.餐前介紹很草率不親切 3.要挖冰淇淋時,冰櫃旁的碗全部都被拿光(包括要彎腰下去看的抽屜)我提醒男店員,他用對講機呼叫支援,然後也有跟其他外場同事說沒有碗,然後就有個女外場說"另一邊不是有碗嗎?很多啊去那邊拿" 這個是正確的外場應對方式嗎?讓客人聽到你的抱怨? 4.全程因為鄰桌的事件焦慮無法好好享用餐點 "王品"旗下的品牌在西門這地方開店,沒有準備各地旅客的應對方式,深感遺憾 1.只有準備一本字小到靠杯的英文菜單與一本對應平板裡菜單的不完整中日韓翻譯本(後半段完全沒翻譯) 2.店員教育超級不足,全店沒有一個會用英文流利介紹商品的沒關係,但你要盡全力,就算拿出手機用GOOGLE翻譯都沒關係,而不是全部店員都在逃避,你甚至問我這個坐隔壁桌的客人能不能給予幫助都勝過你甚麼都沒做得好 3.白人爸爸一直想要點牛肉,但他餐點價位不包含牛肉,代表根本沒做餐前介紹。退一百萬步來說,你發現客人的需求是牛肉,用餐過程還不到三十分鐘我就不信不能更改消費內容,價差一個人也只不過100元他們會吃不起?一切的一切都指向你們的不專業 情人節加上過年,可能讓你們人手不足或是本來可以接待外國旅客的核心店員不在,但你們的應對真的爛爆了! 就算是犧牲一個人力用手機翻譯花比較多時間來介紹,其他夥伴cover一下我相信是可行的,但你們沒做,把瘋狂的加湯,收盤子的心放一點在客人身上好嗎? 台灣人不一定要會說英文,但你們開店要收外國客就要有相應的配套,只準備破爛英文小菜單是不夠的,建議做內容有中文對應英日韓的菜單,一家店就三本不可能做不到吧,要中文對應是因為你店員自己都看不懂怎麼介紹,難道要拿一本中文一本外文對照嗎。 我相信應該該店有領班或店長的存在吧?那他是不是非常不適任?王品的服務品質與餐點品質近年雪崩式的在下滑,是想跟一般連鎖店看齊嗎? 最後稍微說說餐點內容,點的價位是698,食物普通鍋底沒入味,飲料與調味料選項多元,然後這天是我跟我女友的三年紀念日,用餐體驗極其悲劇!阿對~你們還收服務費呢~~~要不要退費給鄰桌呢? 最後有幫鄰桌小妹妹挖冰淇淋,那大概是他們餐期唯一嶄露笑容的時刻(遠目)而我一整天也都很開心就敗在你們嚮辣! Bad!! #王品 #西門嚮辣 #服務品質 #極差用餐體驗 #青花嬌最後淨土
TRAFFITO #TRAFFITO #
120
平日下午去吃的,沒什麼人感覺很舒適。但帶位的服務生因為戴著口罩,介紹的時候很小聲,加上環境音樂,基本上完全聽不到說甚麼,可以的話還是麻煩大聲一點 🥲 就坐後,位子下有小籃子可以放包包,沙發座位區有可愛的食材抱枕,服務生會介紹各種價位對應的吃到飽肉品有哪些可以選擇,以及可以選用的湯頭。(詳情都可以直接上網或下載APP看菜單)我跟男友選擇 798 最低可以吃到和牛的價位,湯頭選擇麻辣與牛大骨。服務生也會再詢問看是否有圍兜兜的需求(是一次性的)。 點完餐,服務生會再詢問是否需要先幫忙把全部肉品都先送一份來,之後就自己在桌面上的平板點肉。蔬菜的部分則是去自助吧自取,醬料也是。 鍋送上後會同時附上活動刮刮卡,刮中都可以當下做兌換這點很好!還有一顆愛心牛油~一開始送來時我們不在座位上所以沒有店員介紹誤以為是辣油一直沒有加,殊不知只是牛油,而且是和牛油,店員表示加下去會更有香氣以及層次感,我們照做後發現前後差異真的很大,牛油丟下去後好濃郁好香,而且也真的不會變比較辣喔 😂 大家可以安心放~ 和牛肉品有兩種可以選,一個是金賞一個是澳洲,個人認為澳洲的大大大大於金賞的和牛肉,好吃超多也嫩很多。但不用擔心大家都還是可以點看看,一份送來也都只有薄薄的兩片~不會因為不喜歡吃就浪費! 其他豬肉牛肉都基本不差,雞肉倒是讓我很驚艷的軟嫩入味!很好吃~海鮮一盤個人覺得偏普,所以除非真的是海鮮愛好者不然我覺得不用點到海鮮也吃到飽的價位。 自助吧的冰淇淋只有看到哈根達斯的可以挖,也有霜淇淋機可以自己擠,我當天去的時候是泰奶跟布丁兩種口味。有很多小配料(巧克力豆,脆片等)可以自由加料。飲料除了基本可樂機外,還有氮氣飲料,梨茶口味超好喝超級解膩!大推~另外也有必喝珍奶喝到飽!不會太死甜,珍珠也有黑糖香軟Q很讚! 蔬食區有三到四種蔬菜,也有多重火鍋料可以自己夾。檯面很乾淨,夾取上很讓人安心。 另外主食區有多種麵供挑選,韓國營養麵、泡麵、冬粉、意麵……等很多。白飯當然也有,旁邊還有兩款牛肉燥醬可選,辣味的吃起來不會太辣覺得有肉燥香氣外多了辣香的層次,而不辣的吃起來也不只是少了辣味那麼單純,而是有多了不同的鹹甜香,兩個都很好吃。 甜點區是一個小吧台,需與員工點餐由他們夾給你,我這次去有三種品項:泡芙,布丁,咖啡凍。泡芙基本上沒什麼特別的,布丁也是,但都很好吃。而咖啡凍則是驚為天人!在拿的當下店員會幫你加上一層奶蓋!是奶蓋!!!因為我個人很愛我有要求加厚一點,他們當然也不吝嗇的加好加滿 😋 咖啡凍的咖啡香氣超級濃厚!再搭配奶蓋兩個根本絕!完全重新愛上咖啡凍! 最後時間快到之前,平板會跳提醒最後加點時間還剩多少分鐘,這個很貼心覺得很棒~而最後加點時間過後,會換成跳提醒用餐時間剩多少,提醒顧客抓緊時間把想吃的趕緊拿一拿吃完~ 時間到了但還沒離席的我們,想先稍作整理檯面的店員還特地提醒我們記得再去多吃一點自助吧的東西~要吃個滿足~人超好 🥺 我們明明時間到了好一陣子卻沒有趕我們走還提醒我們多吃一點~喜歡這服務的感覺!(也可能是因為是平日下午用餐沒有在候位的客人才可以讓我們這麼悠哉 😂) 結帳前記得先下載王品的瘋美食APP,會有平日下午優惠券可以享88折優惠~又可以集點!
SaintEagle WangSaintEagle Wang
60
1st meal and 1st hotpot in Taipei. I’m really impressed by the variety and price of Taiwan’s hotpot buffet. We chose the 988 NTD tier. There is an even higher one which is 1598 NTD if I am not wrong. Didn’t take a lot of pictures because I was very hungry. The meat and seafood were very fresh. So many things to eat. Free flow of wine and drink. Ice cream too. I can’t wait to go back when I return to Taipei next year.
Kay CKay C
10
Great value for money. The meat offering was great, but the seafood-especially the red prawns - were not fresh. The highlight was the scallion wagyu beef. It had a springy texture and was jam-packed with wagyu flavour. Tip: Skip the complimentary cocktail and order your preferred free drinks (beer,wine) instead. Remember to leave some room in your stomach for the Haagen Darz ice cream! :)
SY ChanSY Chan
10
Nearby Attractions Of Xiang La Spicy Hotpot
228 Peace Memorial Park
Taipei City Mall
Shin Kong Mitsukoshi Taipei Station Store
The Red House
Ximending Walking District
National Taiwan Museum
Starbeary Taipei
Silver Spring 金工。手作銀飾
Ximending Night Market
破銅爛鐵銀飾PTLT-台北西門1門市

228 Peace Memorial Park
4.2
(8.9K)Click for details

Taipei City Mall
4.2
(8.4K)Click for details

Shin Kong Mitsukoshi Taipei Station Store
4.0
(7.1K)Click for details

The Red House
4.2
(7K)Click for details
Nearby Restaurants Of Xiang La Spicy Hotpot
Hotpot Restuarant Emperor House
Shabu Le Wagyu Hot Pot
God Guo Hot Pot Taipei Ximen Branch
燒肉ChaCha 個人和牛燒肉-西門店
Power of Meat Ximen Emei Branch
Fuhong Beef Noodles
TASTY Taipei Chongqing S. Branch
新千葉火鍋-西門町店
Ay-Chung Flour-Rice Noodle
Xin Xin Hot Pot - Ximen Branch

Hotpot Restuarant Emperor House
4.9
(31.9K)Click for details

Shabu Le Wagyu Hot Pot
4.9
(9.1K)Click for details

God Guo Hot Pot Taipei Ximen Branch
4.8
(8.8K)Click for details

燒肉ChaCha 個人和牛燒肉-西門店
4.9
(7.7K)Click for details
Basic Info
Address
108, Taiwan, Taipei City, Wanhua District, Section 1, Zhonghua Rd, 90號2樓
Map
Phone
+886 2 2382 1668
Call
Website
xiangla.com.tw
Visit
Reviews
Overview
4.9
(4.8K reviews)
Ratings & Description
attractions: 228 Peace Memorial Park, Taipei City Mall, Shin Kong Mitsukoshi Taipei Station Store, The Red House, Ximending Walking District, National Taiwan Museum, Starbeary Taipei, Silver Spring 金工。手作銀飾, Ximending Night Market, 破銅爛鐵銀飾PTLT-台北西門1門市, restaurants: Hotpot Restuarant Emperor House, Shabu Le Wagyu Hot Pot, God Guo Hot Pot Taipei Ximen Branch, 燒肉ChaCha 個人和牛燒肉-西門店, Power of Meat Ximen Emei Branch, Fuhong Beef Noodles, TASTY Taipei Chongqing S. Branch, 新千葉火鍋-西門町店, Ay-Chung Flour-Rice Noodle, Xin Xin Hot Pot - Ximen Branch

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