Bodhi Tree Cafe — Restaurant in Chiang Mai Province

This review is about my experience with the Bodhi Tree Cafe laundry service. ||The owners are a Thai woman named Ubon Lotus and her French partner Marc. He is usually working at the cafe while Ubon is there only occasionally. I had brought my laundry there three times. Everything went fine until the day I came to pick up my laundry again (all my underwear) and they could not find it. After searching for it everywhere, they suggested we to wait a few days because it may have been wrongly given to someone else who would hopefully return it. A few days later, nothing had been returned. Then they suggested they look at the camera (CCTV), to see if maybe someone stole it, which took them more than a week for some reason. Every time I came by to ask about the progress, Ubon gave me some vague reason why they need more time to check the tape. When i mentioned about a compensation, she told me they talked to their lawyer and they don’t need to compensate in any way. Ubon then said that they are not even sure if I really brought my laundry to their place as they could not see me on the camera, Marc nodded. This is actually the main reason why I post this story. I had given my laundry personally to Ubon. Yet they were fine to accuse me of lying. Finally, due to my insisting, they gave me a paper stating they are willing to compensate with 1.000 Bahts (on this paper they admitted losing my laundry though…).The cost of the loss for me is around 200 euros, mostly 17 pieces of reasonable quality French underwear from the brand Etam. Needless to say, you don’t buy second hand underwear to make up for a loss. ||I also went to the tourist police and made a report (in the attachment), but as I don’t have a laundry receipt, as it is common usage in Thailand, there’s not much they can do. 
The purpose of this writing is to bring the careless behaviour of Bodhi Tree Cafe owners with their customers to light. Moreover, they showed a severe lack of dignity by going as far as to accuse me of never bringing my laundry there.||Hope this testimony can help...

This review is about my experience with the Bodhi Tree Cafe laundry service. ||The owners are a Thai woman named Ubon Lotus and her French partner Marc. He is usually working at the cafe while Ubon is there only occasionally. I had brought my laundry there three times. Everything went fine until the day I came to pick up my laundry again (all my underwear) and they could not find it. After searching for it everywhere, they suggested we to wait a few days because it may have been wrongly given to someone else who would hopefully return it. A few days later, nothing had been returned. Then they suggested they look at the camera (CCTV), to see if maybe someone stole it, which took them more than a week for some reason. Every time I came by to ask about the progress, Ubon gave me some vague reason why they need more time to check the tape. When i mentioned about a compensation, she told me they talked to their lawyer and they don’t need to compensate in any way. Ubon then said that they are not even sure if I really brought my laundry to their place as they could not see me on the camera, Marc nodded. This is actually the main reason why I post this story. I had given my laundry personally to Ubon. Yet they were fine to accuse me of lying. Finally, due to my insisting, they gave me a paper stating they are willing to compensate with 1.000 Bahts (on this paper they admitted losing my laundry though…).The cost of the loss for me is around 200 euros, mostly 17 pieces of reasonable quality French underwear from the brand Etam. Needless to say, you don’t buy second hand underwear to make up for a loss. ||I also went to the tourist police and made a report (in the attachment), but as I don’t have a laundry receipt, as it is common usage in Thailand, there’s not much they can do. 
The purpose of this writing is to bring the careless behaviour of Bodhi Tree Cafe owners with their customers to light. Moreover, they showed a severe lack of dignity by going as far as to accuse me of never bringing my laundry there.||Hope this testimony can help...

This review is about my experience with the Bodhi Tree Cafe laundry service. The owners are a Thai woman named Ubon Lotus and her French partner Marc. He is usually working at the cafe while Ubon is there only occasionally. I had brought my laundry there three times. Everything went fine until the day I came to pick up my laundry again (all my underwear) and they could not find it. After searching for it everywhere, they suggested we to wait a few days because it may have been wrongly given to someone else who would hopefully return it. A few days later, nothing had been returned. Then they suggested they look at the camera (CCTV), to see if maybe someone stole it, which took them more than a week for some reason. Every time I came by to ask about the progress, Ubon gave me some vague reason why they need more time to check the tape. When i mentioned about a compensation, she told me they talked to their lawyer and they don’t need to compensate in any way. Ubon then said that they are not even sure if I really brought my laundry to their place as they could not see me on the camera, Marc nodded. This is actually the main reason why I post this story. I had given my laundry personally to Ubon. Yet they were fine to accuse me of lying. Finally, due to my insisting, they gave me a paper stating they are willing to compensate with 1.000 Bahts (on this paper they admitted losing my laundry though…).The cost of the loss for me is around 200 euros, mostly 17 pieces of reasonable quality French underwear from the brand Etam. Needless to say, you don’t buy second hand underwear to make up for a loss. I also went to the tourist police and made a report (in the attachment), but as I don’t have a laundry receipt, as it is common usage in Thailand, there’s not much they can do. 
The purpose of this writing is to bring the careless behaviour of Bodhi Tree Cafe owners with their customers to light. Moreover, they showed a severe lack of dignity by going as far as to accuse me of never bringing my laundry there. Hope this testimony can help...