Disappointing attitude of the owner. We finished eating, settled the bill and were talking amongst each other when the “boss” came. She asked abruptly what we were waiting for, whether we paid the bill or not yet and when we said yes, she yelled at her staff for not giving us our phones back that were kept on charge and for not getting us out of the restaurant.
The staff were nice and cordial but the boss was not good at all. The restaurant wasn’t busy, didn’t have any waiting line and nor were they due to close for another 1.5 hours. We strongly do not recommend. Bad leadership.
Edit: Check out the arrogance of the owner in her reply herself. And she talks about culture and upbringing.
To her: My dear Thai friend, we came to your restaurant at 11pm AFTER our dinner because we were walking by and we saw that you were serving Teppanyaki at your restaurant and we were keen to check the quality of your food and if it was good we were planning to come tonight for proper dinner. Yes we picked up beers from 7-11 like most people in Thailand and a lot of restaurants don’t have any issues with this. If you had, you should’ve told us and we would respectfully follow your rules. I’m sorry if you thought charging phones at your restaurant cost you too much electricity and you aren’t able to provide this service. We also own restaurants back home and we know one thing: NO CUSTOMER IS BIG OR SMALL. Every customer is important. It’s very sad that you can’t understand that being Thai because your culture is supposed to be one of the most respectful and best. Good...
Read moreWe really enjoyed the food, I think we went in at the right time as there was really only 1 table of 4 who were sat down.
Just as we had ordered our drinks, which arrived in no time by our kind waiter, a larger than normal family came in with children running and screaming around the place, with 2/3 of them constantly causing a fuss of having to sit down, shouting as louder than the rest to make sure they were heard.
Dispite this it did get busier with all tables we could see were full and most of the chairs facing the chefs prep area.
Now this is not through fault of their service and is out of their hands how other paying customers behave, it just for us meant we couldn’t sit there and enjoy some quiet whilst enjoying the amazing food which arrived.
Luckily we ordered when we did from the menu, we good our order in good time again and in a way we didn’t have 3/4 plates all over but got to enjoy it all. An amazing crunchy salmon roll, use of the smaller set menu 2pc sushi set and ebi tempura was enough to fill us up. Amazing food just slightly let down by our...
Read moreHi, thank you very much for your food, it was very famous and of a high standard. On a visit to Phuket we came across you as a passerby looking for something for dinner and we found what I think is the best sushi Japanese restaurant I have ever visited in my life If you love Japanese cuisine and sushi like me, I recommend Busido Japanese Restaurant with all ten fingers if I had to count to infinity I would not be able to say the final digit I am a lover of these dishes and your food took all my taste buds to space in one word I would call tonight's dinner incredible This is my first time here and I believe I will come back here again in my life Thank you we were...
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