Visited this branch on 22th May 2025, ordered a couple of dimsum dishes, one of which was the steam pork ribs with blackbean. There were probably 6-8 pieces or pork ribs in the dish, we were down to our last 2 and I bit into a piece of pork rib and it was unusually tough, took it out of mouth and saw that the pork was still raw, like literally uncooked and reddish pink in color, and the meat was still sticking to the bone, that was how raw it was, only the outer most layer of the meat was cooked. Feeling disgusted, we asked for the bill and informed the older lady in charge that the pork was raw. Her response was what put us off, she said in thai : “why didn’t you let us know, we could have microwaved it for you”, then she told another employee to come take a look at the pork as well, they were not even experienced to do a service recovery, they looked at each other and asked what should they do? First, no apologies upon seeing the raw meat served, and no idea how to solve this problem? We then left the restaurant and the lady in charge (i guess, from her age) apologised, but honestly, we were too put off by this experience, she should not have told us to inform them to microwave it. Who would know the inside would be raw since it looked cooked on the outside? It felt like it was our fault we did not let them know about the raw meat before, but that dish was the last dish left on our table, and the final 2 pieces as well. I have actually patronised Hua Seng Hong a couple of times before this, and experience was good in the past, food was also good. But this will definitely be the last time. We did not take a picture of the raw meat but im pretty sure the older lady in charge can remember this incident. We just left and felt unsure if food poisoning was going to hit us....
Read moreI don't even know where to begin. The food was cold. Didn't even bother microwaving it. Felt like I was served 2 days old food. The food was flavorless, absolutely no flavor on any of the dishes. I don't know how the other reviews said the food was good. Because it was the only reason I went here in the first place. I truly believe my taste buds are a grace of God, yet I still couldn't taste a single flavor in this place. Plus while I dine in smelled weird odor coming...
Read moreI should say there's some unique atmosphere and experience here. Nested inside a market area, there are only two tables with some sitting. The portions are good and available fast after ordering. It is more a take out place, though. I felt the prices for a Bangkok Dim Sum place with this experience higher...
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