Sasaya Silom — Restaurant in Suriyawong Subdistrict

I visited the restaurant on July 25, 2025, and it was, without a doubt, a terrible experience. We came as a group and were excited to try the restaurant altogether. We all had high expectations based on the reviews we had seen online beforehand. However, the overall experience was disappointing due to the service we received. The staff appeared to be unhelpful and inattentive to our requests. We asked for recommendations for dishes, as this was our first visit, but instead, we were met with silence. More concerningly, we overheard staff members making unprofessional and inappropriate remarks about our group. All of us felt very disrespected. As PAYING customers, we expect to be treated with courtesy and basic respect.

I hope management will take this feedback seriously and address it...

One of my favorite Japanese restaurants in Bangkok. The food is always good quality, not a typical izakaya menu, and presented very well.

The interior is very nicely done, rustic and private table style, which is a nice change to usual izakaya layouts. The service is a hit and miss, sometimes they can be friendly and other times a bit dismissive.

They also seriously need to change their payment processor. Ive been here at least 7-8 times, and 3 times the card processor did not work, and they looked at me like its my card thats the problem.

To the Management: can you seriously replace that payment processor, this is the only restaurant that it has an issue this frequently.

Bring cash in case they dont bother changing the machine, to be...

The food is very good. Love it. But the service must be improved!! I called to ask for parking, she told me only the name of the building with no explanation, even I repeat the name of the building again. I have to ask people along the road instead. Also, the staff who served our table was no service mind at all, no smile, no eye contact and to hurry to serve the Uni & Ikura Donate Gohan. That made the rice was not crispy as it should be. Very disappointed!!

To the restaurant: I love the food here, so please improve the service to make the...