Allo Beirut - Hessa Street — Restaurant in Dubai

As loyal customers for over four years, my friends and I have always cherished our dining experiences at Allo Beirut, but recently, we have noticed a significant decline in both the food and the service.

One of the key issues we have encountered on multiple occasions is the serving of cold fries. It is disheartening to have experienced this problem not just once, but on four separate occasions. Cold fries are simply unacceptable, especially considering our long-standing patronage. Additionally, when we approached your staff to rectify the issue during one visit, we were presented with overly salty fries as a replacement. This level of inconsistency in the quality of food is deeply concerning.

Moreover, during our most recent visit, the delivery of our order was highly unsatisfactory. The manakish was served promptly but was disappointingly cold. The lack of attention to temperature during food preparation is distressing and directly affects our enjoyment of the meal. Furthermore, to our surprise, the salad was brought to our table after we had already finished our main dishes. This delay in serving the salad disrupts the flow of the meal and leaves a negative impression on the overall dining experience.

As longtime patrons, we have always appreciated the delicious food and the impeccable service we received at Allo Beirut. However, the recurring incidents we have encountered recently have left us feeling disappointed and concerned. We kindly request that you take immediate action to rectify these issues and restore the high standards we have come to expect from your establishment. In addition to the declining food quality and poor service, we have observed what appears to be preferential treatment towards Arab customers over non-Arab customers. We believe in equal treatment and fairness for all customers, regardless of their ethnicity or background. It is disconcerting to feel that our dining experiences may have been influenced by discriminatory practices. It is my hope that you will investigate these matters thoroughly and implement the necessary improvements to ensure the prompt serving of hot and fresh food, as well as efficient and attentive service. We would love to continue our patronage at Allo Beirut, but we need to be assured that these problems will be...

Dismaying Dining Experience - Rude Staff and Poor Quality Food at Alloo Beirut

My family and I recently visited Alloo Beirut, restaurant we frequently order delivery from, hoping to have an enjoyable dine-in experience. Unfortunately, our excitement was met with utter disappointment due to appalling service and subpar food quality.

Right from the start, we felt unwelcome as no one attended to us, despite us being regular patrons of their delivery service. A palpable sense of discrimination pervaded the atmosphere as we watched other guests being treated with far more respect and promptness. When we finally asked to be seated, the staff made no effort to conceal their rudeness and indifference towards us.

To make matters worse, our food arrived extremely late and was served in an unacceptable state – half-cooked and unappetizing. When we expressed our concerns to the waiter, he merely shrugged off the issue with a dismissive remark, demonstrating a complete lack of accountability and concern for customer satisfaction.

As a long-time customer, I am beyond disheartened by the glaring disparity in treatment and the abysmal quality of service we received at Alloo Beirut. I strongly urge the management to address these issues and retrain their staff to ensure that all guests, regardless of their background, receive equal respect and attention. Until then, I cannot in good conscience recommend this establishment to anyone seeking a memorable...

Allo Beirut stands out as an exceptional dining destination that leaves a lasting impression. During my visit, I had the pleasure of sampling their Meat Laham, Grilled Chicken Sandwich, and Rotisserie Chicken. Each dish was a testament to the restaurant's commitment to delivering top-notch Lebanese cuisine.

The menu at Allo Beirut boasts a diverse selection of delectable options. From the savory flavors of the Meat Laham to the delightful Grilled Chicken Sandwich and succulent Rotisserie Chicken, the restaurant offers a range of choices that cater to various tastes.

Their choice of drinks perfectly complements the meal, enhancing the overall dining experience. Moreover, the desserts were nothing short of spectacular and are an absolute must-try for anyone visiting.

What truly stood out beyond the delicious cuisine was the impeccable service provided by the staff. They were not only accommodating but also went above and beyond to ensure a memorable dining experience. Their willingness to fulfill special requests, such as providing a side of M&M's, added a personal touch that made the visit even more enjoyable.

Allo Beirut is a gem for Lebanese cuisine enthusiasts, offering a wide array of mouthwatering dishes and delightful desserts. With a welcoming ambiance, excellent food choices, and an attentive and accommodating staff, it's a restaurant that leaves a lasting impression and guarantees a satisfying...