6:40pm arrived Arrived at the FIVE Hotel far from home, since I was hungry and fasting we went directly to search for the NUMA restaurant where we had a reservation. But again I am not making any reservation (was forgot) but the hostess was kind enough to make a quick booking for my brother and me. SAN - was helping us to make the booking while we peeked around the restaurant, the restaurant is beautiful, especially its outdoor area. The breeze and night view complete with Ramadan lights are just beautiful I started to like this place. Another lady named SAMI - assigned a table for the both of us. At first, she gave us a seat which contact with the other guests and I didn't feel good about it so she gave us another option which was at the corner and accessible. Started from the beginning entering the hotel, Ohh no no, started with exiting the taxi until the restaurant itself I was impressed by how excellent their services were. The bellboy, and the employees in the restaurant especially the hostess are giving outstanding service and I feel so much welcome. 20 minutes after we sat and enjoyed our first dish (salad) the employee named (lady - EKA) came to our table to check the quality of the food and our experiences so far here which is great. I was not expecting her will come again to our table to check if we needed anything else to help with and yes she came back to our table exactly 20 minutes after her first visit. It was impressive, the amount of professionalism and understanding of the job description and how to make the guest feel welcome just way far for the next level as a five-star. The night was even more wonderful, the services, the employees, the smile, and their politeness just created this magical experience. Even how hard I tried to look for an error in every aspect belive me or not there is none. Yeah for this I telling you the truth. This is truly impeccable and the professionalism they have shown is just the next level.
And here are my reviews about their buffet options;
Mango and prawn salad so fresh and the prawn also cooked just right, the tikka flavor is delicious
Spicy yakiniku beef salad nice and super soft beef, perfect bite-size for a salad
Singaporean Prawn Curry wow! The taste is bloody delicious!! Must taste! Must take away! Haha
Chinese Lo Mein this tastes exactly like home! Praised the chef who made it
Grilled chicken despite the great taste of the grilled chicken, their tamarind sauce is just so sour be careful if you decide to take it do not pour it on your chicken or else you will just end up the same as me, stop eating it and squeezing my face off lmao
(For Full reviews of the foods posted at TRIPSADVISOR) Continue…
We decided to chill and have quality time here, enjoying the breeze and the wonderful restaurant, I observed all their employees and how they served the guests with a huge smile and polite gestures. After sometimes we finally completed our reviews and again I said “I CAN’T find any FLOP” Everything was just PERFECT!! Eka was passing by our table for a final check if ever we wanted to order something to drink such as coffee or tea, we decided to order some teas. We had a chat for some time because I was interested in getting to know her even more, I told her how good she was handling the guest with those big smiles and a tentative manner. Shockingly she told me it was her 8 months to work in this restaurant which made me feel shocked to hear. For all the information she has and all that knowledge about the hotel, food until the timing is just unbelievable. NUMA was lucky enough to have her join their team. I thought at the very beginning if she was a supervisor of the restaurant. And yet she told me she was just a colleague and pointed to another guy who was her supervisor. Not just that I wanted to send a special HANDS DOWN to a PASTRY TEAM and PASTRY CHEF for their DELICIOUS - amazing - crazy - awesome DESSERTS!!!!...
Read moreMy experience at FIVE was a 10! My quick synopsis: the property gets a 10 and the staff (especially James) gets a 100!
Although we didn’t stay at the hotel, because we wanted a location in downtown we opted to have dinner there for my mother’s 75th birthday. We had the international buffet dinner at BLVD on One. The restaurant is a casual spot that sits right next to the pool. The pool view of the restaurant gives you an amazing eyeful of the outdoor property. The food was good; everything honestly tasted well seasoned. There were lots of options for vegetarians and carnivores alike. They also had tons of dessert options with several special ones in celebration of Eid. The only issue I had with the food selection was that there weren’t a ton of seafood options. I think the only options they had that night were seafood chowder and sea bass. I only took notice because that was all my mother was able to eat. I hear they have a seafood buffet so perhaps that will work for others there on a Thursday evening.
What made our experience exemplary was the service we got from James. James greeted us at the hostess station and was so sweet the entire night. I told him it was my mother’s birthday, and he arranged to have a cake brought out for my mom and for the staff to sing happy birthday. We were all surprised by that, because we were not expecting anything at all. After dinner James was working in the lobby of the hotel, so we saw him as we were leaving. We asked him if there was a place near by we could watch the fireworks that were scheduled for 9:15p on Jumeriah Beach in celebration of Eid. James recommended we go to the rooftop lounge of FIVE to watch the show. The view was AMAZING. We got to take in the views of Jumeirah Beach, downtown Dubai, and the fireworks. It was beautiful. James proceeded to go over and beyond by taking us to see the rest of the property, the restaurants, and the gorgeous hidden spots within the hotel. He was even gracious enough to take our pictures at each spot. James literally sold us on this property. I have stayed at the best places on Palm Jumeriah and downtown Dubai…on my next trip to Dubai, I will book my stay at the FIVE.
For FIVE Management: You have got to give James a promotion or bonus! Do whatever you can to keep him. There are a lot of beautiful properties in Dubai but they are nothing without great people on staff, like James to make the guests’ experience...
Read moreFrom the moment I walked into NUMA at FIVE Palm Jumeirah, I knew I was in for a treat. The ambience was immaculate — sleek, modern, and calming, yet full of character. The elegant lighting and refined decor made the setting feel effortlessly upscale, perfect for a relaxed evening.
The food? Absolutely divine. I had the Fattoush Classic, Chelo Kebab, and the Red Tea Hammam Brulee — every dish was a celebration of flavour and finesse. The Fattoush was fresh and zesty, the Chelo Kebab was perfectly grilled and tender, and the Hammam Brulee was a show-stopper — a unique twist on a classic dessert that ended the night on a high note. Even the Pepsi Zero arrived ice-cold, showing attention to every detail.
🧑🍳 Service Highlight: Faizin – Exemplary Hospitality
A special thank you to Faizin, who truly elevated our dining experience. Professional, courteous, and incredibly attentive — he anticipated our needs before we even had to ask. His warm personality and in-depth knowledge of the menu made us feel right at home. It’s rare to encounter service this seamless and genuine. Faizin is a credit to the NUMA team and an example of world-class...
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