I am writing to express my disappointment regarding a recent experience with Teefee karama, which unfortunately is not the first of its kind.
Today, I ordered one rice category meal and one shawarma through Noon. I called to check on my order and was informed that the shawarma was unavailable. I requested to cancel the order, but it was not canceled. The representative, Christopher, spoke to me in an unprofessional manner, which was quite frustrating.
I then requested to speak with the manager, Manish. However, my conversation with him was equally disheartening. His casual attitude and lack of professionalism were shocking for someone in a managerial position. He seemed to misunderstand my concerns and even made light of my English, which felt disrespectful.
Fortunately, I was able to contact Noon directly, and they offered a solution and a refund. However, the underlying issue remains: the restaurant failed to update their menu accurately. If items are unavailable, they should not be listed.
This isn’t the first time I have faced such issues. On a previous occasion, I received an entirely different order, and despite assurances that the restaurant would make it up to me, nothing changed.
I urge management to take this matter seriously and address the ongoing problems with order accuracy and customer service.
The lack of professionalism and poor communication from staff not only affects customer satisfaction but also tarnishes the reputation of the entire group. If these matters are not addressed promptly, it could lead to further negative perceptions among your customers.
I hope you will take this feedback seriously and implement necessary changes to improve service quality.
Thank you for your attention.
I wrote to them but there is no response, I dmed the ceo on social media and he apologized, couldn't know any update though. We often visit barsha branch, which is really a nice place ,staffs are really sweet too. I told them about the incident where i came to understand there's no staff named Christopher. which is such a pathetic behavior. Who bluffs that way? Why would you even work and get your salary if you have no sincerity towards...
Read moreTEEFFEE MALABAR PLATE is a delightful Indian restaurant that promises an authentic culinary journey through the flavors of Malabar. From the moment you step inside, you are greeted by a warm and inviting ambiance that reflects the essence of traditional Indian hospitality.
The restaurant's menu boasts an impressive array of Malabar delicacies, each carefully crafted with a medley of spices that tantalize the taste buds. The courteous and knowledgeable staff are more than willing to guide you through the menu, making your dining experience both enjoyable and informative.
To start, the appetizers are a must-try, with their diverse selection of vegetarian and non-vegetarian options.
For the main course, the Malabar Plate lives up to its name, offering an assortment of dishes that showcase the rich and diverse culinary heritage of the Malabar region. From the creamy and aromatic Chicken Korma to the fiery and delectable Fish Curry, each dish is a harmonious blend of spices that transport you to the coastal shores of Malabar.
To complement your meal, the restaurant offers an excellent selection of beverages, including traditional Indian drinks like Samovar Chai
Dessert at TEEFFEE MALABAR PLATE is a sweet conclusion to the culinary voyage. Mouthwatering Payasam are perfect endings to a delightful meal.
Overall, TEEFFEE MALABAR PLATE exudes an authentic charm that extends beyond its flavorful cuisine. It is a place where cultural heritage and culinary passion merge seamlessly to create an unforgettable dining experience. Whether you're a seasoned enthusiast of Indian cuisine or someone new to its wonders, this restaurant is sure to leave you with fond memories and a desire to...
Read moreTEEFEE Restaurant in Al Karama is a must-visit for those looking to try some delicious chicken charcoal biryani. The food here is simply amazing, and the variety of food selection is impressive. From the moment you step into the restaurant, you're greeted with friendly staff and a welcoming atmosphere.
I had the chicken charcoal biryani, which was simply divine. The taste was incredible, and the chicken was cooked to perfection. The biryani rice was tasty, and it had just the right amount of spice to give it that extra kick. The raita was also very good, and it complemented the biryani perfectly.
The service at TEEFEE Restaurant was exceptional. The staff was attentive and courteous, making sure that our dining experience was enjoyable. Our food arrived promptly, and the servers were quick to refill our drinks and check on us throughout our meal.
One of the highlights of the restaurant was the drinks. They were fresh and tasted authentic. The mango drink was particularly good, with just the right amount of sweetness and tanginess.
What's more, TEEFEE Restaurant's pricing is reasonable and affordable, making it a great option for those on a budget. The atmosphere of the restaurant is also nice, with comfortable seating and a relaxing ambience.
Overall, TEEFEE Restaurant is an amazing place to visit, and I highly recommend it to anyone looking for some delicious food in Al Karama. With great food, exceptional service, and affordable pricing, it's a must-visit for anyone who...
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