So I was advised not to go to Santorini, so after lots of searching for somewhere for my sister's Hen Night I booked Athens. Little did I know that when we arrived if was infact Santorini. Not a good start when some of the Hens had had bad experiences at Santorini. Anyhow, we arrive after I had booked it over 3 months ago for the table not to be ready (felt like we were not booked). Tables set for a group of originally 26 but was for 24. We were crammed in so setting the tables up with activities for the night it was a challenge.all the seat covers were minging and very dirty.
Before the guests had arrived food had been placed on the tables all with small plates. Stupidly we thought that we would eat what was on the table, have a break and then onto the mains... how wrong was I... the food kept coming with nothing to serve the food out with, so we were all double dipping. The food was lovely however we all sat down and 7.40 and food was all out by 8.30. Most of the food was wasted which is awful in this day and age. We were offered boxes to take away but how could we, the food had been double if not quadruple dipped and left out for hours. Drinks service was a joke too we waited ages to be served and when they arrived most drinks were forgotten. I had travelled from Cannock for this special night and had spent many hours preparing, but was totally let down. The floor was slippy and two of the guests had slipped badly on the floor and when deserts came, there was no additional plates nor forks or spoons it was a case of hands only. The tables were full of plates, glasses etc to the point we moved them onto the sides to be able to access the tops of the tables. Finally, the night was over by 10pm and we were been headed to pay. We'll what was supposed to be £25.00 each some of us were charged 27.50... the owner wanted us to pay for service so he could pay his staff. This is what he said to me on several occasions.
I feel this place falsely advertises and offer the world when you look at the website. I was expecting a late night but after arriving for the 7.30pm booking we had all left at 10.30pm. The DJ was supposed to start at 11pm but that was oviousley not right as all hen parties had left around the same time. Downstairs had a few people in but apart from.that it was obvious that the night had ended.
I'm gutted as the experience was utterly shocking. The food was lovely and I feel that the chefs are been let down as the food was really nice but due to the service been poor and rushed with no change of plates nor serving cutlery it was sad. Finally the floor is slippery and two.of the guests fell and one has had to.go to A&E die.to the fall and once reporting the fall the owner dismissed it and said he didn't see her fall but he has cameras. No accident book!!! Also when the plates were smashed those on the dance floor were close to the action and one.of.our guests foot was cut by a plate when it was smashed
If you choose to go as a big group collect the cash before hand and pay in bulk otherwise people will be charged more and perhaps don't bother as its a let down. Such a shame as they are normally...
Read moreWent here for a hen night - food was ok but just shoved on the table in front of you - no explanation of what each thing was. Bar service was awful - ordered a pitcher of s*x on the beach and was given some murky green concoction?? took we refused to take it - but was told ‘keep it - I’ll make you another’ - the replacement was fine. This then happened a second time after we had waited about 10 mins for it , when we question was it correct he said sorry I didnt have the correct ingredients??? Why not come and tell us that!! Each cocktail took at least 10 mins to make as he kept disappearing? The dj was one of their staff with a laptop who kinda gave up and wondered off leaving guests to put in their own choices. Also get down the stairs quick if you want to join in plate smashing as only a few plates were available. But to top it off we were then brought a bill - not itemised just an amount on a piece of paper - for the incorrect amount- tried to charge us for 17 people instead of 16. I just kept saying 16 and he kept saying no 17. Only when he counted the chairs that we round the table did he agree it was for 16. Returned with another incorrect bill - tried to charge £42 for service charge - once again it went back to be amended . 3 rd attempt was correct - if I wanted to pay service charge I will don’t automatically add it - and as the bar and table service were both rubbish it’s my decision. So overall I think large parties especially hen etc are just rushed through but everyone else seemed to enjoy it especially hen whom we kept all...
Read moreThe food is cooked to perfection very large selection of starters - great for fussy eaters.service was quick and waiters were polite. The location is just great as it is next to snobs nightclub ,it's also like a minute walk to broad street so all in all central location.We parked at the back of the restaurant there is a large car park- about less than a minute walk to the restaurant.The entertainment was just brilliant we had belly dancing - great and live disco music Greek plate smashing ,and Greek dancing.We all had a brillant time the dancing was fun! It's great if you go in large groups I was in a group of 14 all friends from work and 2 family friends.Also there is a taxi rank outside the restaurant ,some of my group came in taxis and went home in taxis so the taxi rank outside the restaurant is full at about 1/2am so you don't have to book a taxi in advance.I will go again had a fantastic...
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