Absolutely terrible experience at this new brunch spot that we had high hopes for. We had a booking for 14:00 but didn't even get our first drink until 14:20, which is simply unacceptable. We were supposed to be able to order 3 items each from the menu, but to our dismay, one of our ordered items never even arrived.
The cocktails were a major disappointment across the board. They were all overly sweet and we ended up having to send each one back due to the poor quality. Two cocktails were ‘tipex’ out on the menu, when we inquired about the limited cocktail menu, we were simply told that they have a limited menu so I said you should update the menu on the website with no apology or attempt to make it right.
The food itself was also extremely poor quality. The chicken wings we ordered had practically no meat on the bones, and when we pointed this out, we were told the restaurant has no control over the amount of meat. This is clearly an unacceptable standard for a brunch establishment.
However, the real issue here was the absolutely terrible service and management. We asked to speak to the manager Lorna about our numerous complaints, but she was very dismissive and did not seem interested in addressing our concerns at all. Another couple seated near us also voiced their strong unhappiness with the overall experience.
The general manager Raphael took things to a whole new level of unacceptable. When the two men seated next to us complained about their bad experience, Raphael actually had the audacity to tell them not to speak to us about it. And when we requested a discount on the bill due to the litany of issues, we were flatly refused.
Overall, this was an absolutely dreadful experience from start to finish. I would not recommend this brunch spot to anyone, as the service and management are in dire need of major improvement before I would ever consider returning. A complete waste of...
Read moreThis is by far the worst restaurant in Birmingham. I wouldn’t even give it 1 star, and it’s run by the most arrogant, rude and ill mannered staff and management team I’ve ever had to deal with. We booked a table for 7 people, in advanced for my Dad’s 50th Birthday. We arrived around 15-20 minutes late due to major traffic, but had called the restaurant multiple times to apologise and also make them aware that we will still be making the reservation, just a little later than we had hoped. We get to the restaurant and they hadn’t even got a table ready for us. They then told us well because we were late they decided to give our table away to a walk in. (This table was specifically asked for) but instead they gave it away. They then said they will sit us down in the entrance on a table for 4 and that we would all need to squeeze together, and that was the best they could do. One of the waitresses was eye rolling the whole time, speaking in Greek and giving the worst attitude I’ve ever had to deal with, whilst speaking to my parents with disrespect and nothing but ill manners as she continued to tell us it’s not our problem you’re late, and we either take the table or leave it. (All while it being my Dad’s 50th birthday) Never in my life have I experienced such poor hospitality. Restaurants like this shouldn’t be allowed to operate without sufficient and verified customer service training. Not even that, but to just have the ability to speak to another human being with respect.
I wouldn’t wast your time and give them your money! The stupid restaurant lost out on a £300-£400+ bill that night which we took to another restaurant near by without a booking and they made my Dad feel on top of the world.
Shame on you, and shame on you for owning such a shambles of a restaurant. Honestly, I can’t express enough what a waste of time...
Read moreMy wife and I both love Greek food after travelling to many of the Greek islands so after visiting a local attraction very close to the Mythos taverna we decided to book it for something to eat when we had finished and we can both honestly say that we we’re not disappointed.
My wife had calamari for a starter and choose a mixed grill for her main course and I choose not to have a starter but a main and a Greek salad all of which were pipping hot, beautifully presented and was very very delicious.
Please note the portion sizes are huge and I would suggest that if you want to try various dishes then choose from the meze (starters) selection as two or three different dishes are certainly large enough to fill the biggest of appetites.
When we book to go again and it won’t be long before we do we will both choose from the meze selection. As previously mentioned my wife had calamari and this came in a large bowl as did the Greek salad.
To say we were pleasantly stuffed is an understatement.
We choose to seat in the outdoor area which is totally covered and enclosed so if it’s raining you can still enjoy your meal alfresco and keep dry if it’s raining.
Only thing that I could say is that you’ll be offered water when you first sit down but be aware they charge you £4.50 for a bottle but if you just want water then go for it. They also charge a 10% service charge which didn’t bother us to much and you can ask for it to be removed from your bill.
Overall a beautifully designed and well payed out taverna right smack bang in the middle of Birmingham but whilst you’re in there it will take you back to your holiday memories, the only thing missing was the sound of lapping waves and a...
Read more