Lunchi — Restaurant in Birmingham

Nice shop front venue with good food but I felt letdown by a misleading menu and a waitress making a mistake with my requests.

So Full English for £7.00 but it doesn’t include a beverage, tea is not included in the “Full” English. Tea is an additional £2.00 and refills are not free so I paid £9 for a Full English breakfast with English Breakfast Tea.

I wasn’t asked if I wanted another cup of tea during my meal even though the tea arrived before the food and I finished my food without a drink.

When my food arrived I asked for red sauce and got HP brown left on the table.

The food and the tea were excellent.

I probably wouldn’t have bothered with a review but I am waiting on my car being serviced at a garage down the road. (Beverages are free there).

So I have a half hour or so of procrastinating to do or I could review this very nice cafe let down by not so nice value for money and mildly...

I visited on 25th July early morning Upon arrival the initial lady who we spoke to was very warming but how the Deli was presented or priced wasn’t very clear and display was very distracting and needs to be simplified especially for new customers We were then served by another blonde haired lady that appeared impatient though how Deli was presented was not clear left us indecisive . It looked clean and pleasant but the complications of presentation ,the impatient and dare I say unfriendly approach the blonde lady serving,I doubt we will visit again. Customer service is so important as I consider myself a conscious customer and I am particular about where I spend my money . It’s very unfortunate because I’m all for small businesses as I am a small business myself. The cafe next door to you sell more or less the same yet they had more...

I'm not really sure what people in see in this café because for us it was a disappointment. We visited on a Saturday afternoon right after Christmas. We ordered a cappuccino, a latte and a sausage roll each because there were hardly any cakes left. The coffees were very disappointing. My latte was very small, and also was quite tasteless with the cappuccino not being much better. We ask for the coffees to be extra hot and they were served more like lukewarm. The sausage rolls were also very disappointing with rubbery pastry, and the sausage meat was very greasy and chewy. I also find that the staff had an couldn't care less attitude. It's a shame it's not possible to give a 0 star review, because I would. Next time we are in the Jewellery Quarter, we shall go to the Greggs opposite the clock tower instead and avoid this...