Jungle Junction — Restaurant in Chichester

Food was good, although slow to arrive. We dined at 7pm and it took till 8pm for our starters to come out. Mains seem to take a long time to arrive also. We had 6 people on our table and the restaurant wasn't full when we arrived. The waitress teams were well interesting... a male who was far to overly friendly and actually became quite rude and annoying.. balancing a wine glass on one of persons heads.. removing a mobile phone from the table causing unnecessary panic. A female who was quite frankly rude and came across grumpy through out the time we were there.

The food was good once it arrived, and every table was getting some free dishes due to delays in food. Dont give free extra food which takes time out of the already slow kitchen... give us a complementary drinks would be my advice. The cocktails I feel was probably the best bit for me. Chilli mojito was gorgeous.

On asking for the bill we seemed to wait forever it then appeared there was a problem. Nobody communicated it with us but there computer system or something had gone down. Leaving no way of them producing a bill to us. We had some cash between our group and the manager was happy with what we left. Would we come back.... not in a hurry, does things need to...

Gosh what a letdown from our first experience here. I've never experienced such rude arrogant aggressive behaviour from a waiter in 40 years of eating out. I think the waiter clearly had some issues. Rather than continue to accept his behaviour I asked for the manager but he said he was the manager but turned out to be a lie. I can't even describe the 4 incidents he created but he got very aggressive in the end which was absolutely shocking behaviour for a waiter. He just wanted to argue and when my mother went to pay it needed proof of her signature but he wanted photo ID but he wouldn't accept it when he was shown her ID. I tried to explain that it was just the signature on the card the machine was asking for and then he tried to say the signature didn't match, but they were identical. That's when the real manager had to step in because the waiter turned aggressive. The manager was very apologetic and calmed things down but unfortunately we will not be returning....the food was ok but my chicken was a little chewy.....just thought I would mention the food as well. The first time we went was excellent and we had a lovely experience there. Such a shame...

I’m extremely disappointed with my recent experience here. While mixing curries with rice and vegetable dishes is something we normally do, the entire meal had to be thrown away after discovering a strand of hair in the food — a clear indication of poor hygiene standards in the kitchen.

Even more concerning, one of the dishes that was advertised as chicken actually contained lamb. For customers with dietary restrictions, religious considerations, or allergies, this is not just a minor mistake — it’s a serious breach of food labelling regulations under UK law.

When we raised these issues to Deliveroo, they made no effort to resolve the situation and brushed it off with the excuse that they “don’t compensate for food not to your preference.” This completely ignores the seriousness of the problem — this wasn’t about preference, it was about hygiene, misrepresentation, and food safety.

I was only refunded for 2 items when it really affected the whole meal, no apology made, and no responsibility taken. I’ve reported the matter to the local food safety authority and would strongly advise others — especially those with dietary requirements — to avoid...