Lucky House Chinese Restaurant & Takeaway — Restaurant in England

I usually always order from here and the food is great, but tonight we ordered and after 45 minutes we received a call from the driver saying he has been outside for 5 minutes so i went to the door and there was no one there so we called back and after 3 attempts we got through to the driver and he said 10 minutes to which we replied our food would be cold, we rang Lucky House to explain this and she was very rude and abrupt and would not let us say what we had to say about the food would be cold, she just insisted that he went to the wrong house which was a lie because the number they said they went to was right across the road from my house, i will not be ordering from this take away ever again as the women needs a lesson on customer service, little does she know I work for trading standards and will be reporting all this. politeness does not cost a thing all we wanted to say is that if he was stood outside the wrong house for 5 minutes and then he said it would take a further 10 minutes then our food would of been cold!!!! ( I take back the star I gave as I had to put 1...

Is this the greatest Chinese restaurant in Blackpool? I dunno... But I love this place it's tiny... You might miss it if you walked past thinking it was just a take away. We visited on a Wednesday and we were the only the customers in there so our customer service may not be yours but what we got was beyond excellent and the money we paid we got VIP service along with excellent food. We had 4 tsingtao beers with two starters: Cantonese ribs along with salt and pepper chicken wings. For our main course we shared szechuan chicken with Singapore chow mein and it's was less than £40. The only thing that was missing was free prawn crackers. I really can't believe that they still want you to pay for something that costs less...

You will be pleasantly surprised. The sit down restaurant looked charming and intimate, although I went in for a takeaway collection. The staff were smiling and happy, and seemed to know their customers well. Definitely a lovely family run business. I had the special fried rice, now normally I like it covered with Chinese style BBQ sauce and slightly bigger takeaway portions but I can't fault the food I got. It was very nice. I gave it 5 stars instead of 4 because I thought it needed a boost to its average. Finally you have to judge a place according to the price and the price was cheap, so I don't think you are going to get better quality for such...