S. Fowler & Co.

First mat I say that we are very well aware how much pressure everyone is under at the moment with covid 19. Especially ones that are at the forefront. My husband and I work in full time care.

For the above reason my husband and I felt the need to get out and have some time together without pressure. Some of our friends said to meet up with them for a laugh so we did. And we were really looking forward to it.

We got to wetherspoons and queued to be let in and were shown to our seats along with our friends. Everything was going g fine until my husband went down stairs to get the drinks. A female bar staff took, without any good reason, a dislike to my husband and got stroppy at him as to how he was standing at the bar. She spoke to him like a piece of dirt under her shoe. Pressure or no pressure courtesy goes a long way. Also the way you speak to people should be professional. Power without knowledge is dangerous and I think the power given to this lady went to her head.

My husband bought the drinks up to us and we were happy sitting with our friends having a good chat when the bar staff in question came up to us again and told my husband that he couldn't sit with our friends and go and sit on another table as there were too many of us on one table.

We were happy to do so and both my husband and I went to sit on the opposite table to our friends so we could still chat but not so close. As she didnt specify what table we should sit at we sat were there the table still had dirty plates on. The bar staff in question then again came up to us again and told us that we couldn't sit there as the table hadn't been cleaned. That was fine but she came over as being very obnoxious lack of understanding and just seemed to want to ruin our evening and night out. It would not have hurt her to say "could we stand aside while she cleaned the table or go to another table until she had cleaned the table and then come back when she had finished " but she didnt do that. She stuck us on a table as far as possible away from our friends.

We were happy to accommodate with her request as we had already decided to go elsewhere with our friends we just needed to finish our drinks that we had paid for.

While sitting drinking our drinks the bar staff in question came up to my husband again and accused him of swearing at another member of staff. Which he did not and we have witnessed to prove this. If I was that bad why did it take her 25 mins to accuse my husband and she also should accept the truth from the customer as he didnt swear at anyone. She had a grievance of some kind and decided to take it out on my husband as she then told us to drink up and leave. It was unprofessional and embarrassing as she spoke to us like naughty children in front of everyone.

I must say she did us a favour as we have not been into wetherspoons for the last two years and will never use your restaurant ever again as it seems that wetherspoons is only interested in out of work alcoholics not people who work hard for their living. On the night mentioned there were a rowdy group near the bar using bad language and yet nothing was being done about them.

We went to a much nicer pub down the road were the bar staff were very pleasant and couldn't do enough to accommodate.