Tesco Cafe — Restaurant in England

Came in on 1st November 2023. We was met by 6 whole tables full of dirty plates and cups, just absolutely filth. We asked one of the male workers to clean the table, for him to be very rude and try and argue with us about how he's busy and it's busy in the cafe. That's not the customers issue and we didn't go to be spoken to like rubbish. Then we waiting in the que and we heard one of the female workers to say I'm not doing anymore breakfasts as we've ran out of everything so my husband felt a little deflated so he went to order his food to then be told 1 hour wait. So we just grabbed the kids sandwiches for our 2 lil ones. We then went on to order hot chocolates apparently ran out of that too....then to witness members of the staff arguing which I believe it was the kitchen. For the young girl, I believed called niomh to apologise for them and rushed off her feet with no support from any member of staff. So we sat down with sandwiches for the kids to then for another family to come in almost 30 minutes after us with a large breakfast. How is that fair to be told there is no more breakfast and a 1 hour wait for them to be served with a breakfast and within an hour. It's...

Today I visited this Tesco cafe with my friend and our children. We were approached by a staff member who was telling my friends 13 month old son not to drop food on the floor(may I add we always clean up after ourselves every single time) she then came up to us again with our food and said again to the same child ‘i saw that, don’t look at me’ put her hand on top of his head and forced his head turning him away from her. Why does this lady think it is okay to touch my friends child and force his little head another way?? She also banged our plates together and said ‘sh*t’ I am aware sometimes this is an automatic reaction but as we are sat there with 3 children it’s not acceptable. I will not be returning and god forbid anyone goes there with young children....

Previous review below. Now i have to say we wont be returning. After 3 visits when the breakfast was cold. Sadly no one pays good money for cold breakfast. They are not allowed to reheat it, so food going to waste. So disappointing. The staff are still great team so whatever is causing the food to be served cold is really letting the team down.

Old review from 1 year ago The best breakfast in town. The fried bread is awesome. The staff are very good and helpful. Great value for money. The only down side is if you order a cold drink that they dispense it is a full glass of ice and very...