Marco Pierre White Steakhouse Bar & Grill Hull — Restaurant in England

MR WHITE NEEDS TO BE ASHAMED

We as a party of 5 had to stand like Lemmings at the front counter for a seeming eternity before someone came to seat us - and it was only midweek 5pm with no other diners in the Restaurant. We were there to celebrate two University degree successes and had chosen somewhere reputedly with a bit of class as a treat.

The first words that came out of the Waiter's mouth were "have you got a voucher?". No we didn't have a voucher - so apparently we got a different menu.

We were handed cafe-style plain A4 printed menus (which required a magnifying glass to read) and our drinks order was taken. (Maybe with a voucher we'd also have got a large print menu - we did latterly end up sitting in the midst of a couple of Coach trips.)

One minute later the Waiter returned to the table - apparently not having understood our request for a particular bottle of Prosecco for two of us to share.

When the drinks arrived we were one drink short. The Peroni was also "off" so we ended up with something else - without having been asked first.

Our food order was taken but we were informed that the Restaurant had run out of King Prawns - this despite the largest Tesco store in Hull being only a Prawn's throw away. A Prawn-and-a-half away lies the longest street of Fish merchants in the north of England.

The starters arrived. Acceptable - I'd expect the same standard in a Wetherspoons. We were hassled prior to finishing the starters and the table was part cleared whilst I continued to eat.

When the mains arrived (in good time), my order of Fillet Steak au poivre had morphed into a Steak and Ale pie. I don't have much of a Hull accent and I'm pretty sure my failed-A level French rendition of "Poivre" didn't sound that much like "ale". I was helpfully assured that I'd only have to wait 20 minutes for the correct dish to arrive. Everyone else quite rightly got stuck in and once the missing extra fries order had been cajoled and everyone had finished eating, my steak arrived.

It was a very nice steak - apparently taken from an old miniature breed of Cow but the blather was tasty nonetheless.

We gave up on sweets and coffee. Requested the bill - noting the 20% service charge included in the total - paid and left. None of the staff who had served us were in attendance on the way out. Strangely enough.

My wife remarked that she had gone to the Ladies' mid meal and had witnessed Fish and Chips being delivered to someone's lap.

We all agreed that this is the Hull Doubletree Hilton's dining room - despite the shocking mis-use of a celebrity Chef's name to attempt to boost covers and prices by implying it's anything better.

YOU HAVE BEEN WARNED.

Postscript: I understand that there may be a voucher available on wowcher. Now you know why.

Post postscript: arrogant ignorant folk have no comment....

Restaurant Review: Marco Pierre White Steakhouse, DoubleTree Hull – A Touch of Class with a Few Quirks

Staying at the DoubleTree in Hull, I decided to try the in-house Marco Pierre White Steakhouse Bar & Grill – partly for convenience, partly out of curiosity. The result? A solid dining experience that aims for upscale comfort food with a few flashes of flair.

The setting is stylish and modern – dim lighting, plush seating, and a colour palette that leans into moody elegance. It feels more like a destination restaurant than a hotel add-on, which is a pleasant surprise.

I ordered the 8oz fillet steak, cooked medium-rare, which arrived spot on. Nicely charred outside, tender inside – not revolutionary, but definitely satisfying. The accompanying triple-cooked chips were golden and crisp, though a bit on the sparse side. The Béarnaise sauce, however, was excellent – rich, velvety, and well-balanced.

We shared a side of creamed spinach that could have done with a touch more seasoning, but was otherwise smooth and comforting.

Desserts were the highlight – the sticky toffee pudding was indulgent without being cloying, and the Eton mess was a refreshing finish, though the portion size leaned generous.

Service was polite and reasonably efficient, though there were a few long gaps between courses – nothing dramatic, but noticeable. Pricing is on the higher side for Hull (£25–£35 mains), but you’re paying for the brand and ambiance, and in that context, it’s fair.

Verdict: If you’re staying at the hotel or looking for a polished dinner spot in Hull, this is a safe bet. It’s not trying to be groundbreaking – and it doesn’t need to be. Come for a good steak, stay for the pudding, and expect a few ups and downs along the way.

Rating:...

I was not impressed by the service from the staff, the restaurant had around 10 people in and it took a waiter around 5-10 minutes to come to us to seat us on a table, this as you can imagine wasn’t a great start to the evening. Once seated the waiter asked if we would like any water for the table which I asked for still water. It took I would say 15-20 minutes for someone to ask if we would like any drinks or to ask if we was ready to order. Once ordering our starters and drinks it took around 10 minutes for our starters to arrive which i don’t believe to be very bad but it was around 20 minutes until our drink’s arrive which by that point we had already eaten and I finished our starters but nobody asked if we was finished for at least 35 minutes. It only took around 5 minutes for our mains to come out which I have cooked a lot and it takes more than 5 minutes to cook and prepare 2 steaks and everything that goes with it. I ordered the ribeye steak and what I received was an awfully cooked ribeye that was black char grilled on one side and still pink on the other and the chunky chips I received was still raw potato on the inside. The fillet steak my girlfriend received was with prawns and the plate was almost overflowing with what I believe to be to be oil or some form of garlic which was not the same as what we received at the Marco Pierre whites in the cube Birmingham. In conclusion our whole experience start to finish was awful and not what I would expect from a well renowned and respected name which is Marco Pierre white. I believe after this experience I would not return or recommend this restaurant at all. There was only I believe 3 staff to cover both the restaurant and the bar which in my opinion is defined not...