The Argyle Arms Brighton — Restaurant in England

With new operators, the pub has been given a new life and for the better! Strong food offer, and vibey spaces.... However!! a rude, angry and belligerent (particular) member of kitchen team! I raised my concern about how significantly smaller my Dino-rib was. It as really was less than a finger thickness piece of meat on half of a 10 inch rib which for £23.50 left something to be desired! (3 other of my party had actually commented on the portion size of the veggie dish and the inconsistency of the Dino-ribs) Anyway so having mentioned this I was immediately interrupted. I was argued with profusely, claiming I was wrong, and told to consider how they are to make money? I was even lectured on the anatomy of a cow. I've been in hospitality for 15 years to a high level and I was simply raising fair points. Instead I was met with an obtuse and condescending member of staff who in the end walked away from me! Utterly shocked and horrified someone thinks this is an effective approach to conflict resolution? Getting defensive suggests there was some truth in my comments.... I should add, the issue was rectified by simply offering me a refund and kicking me out. Ruined my whole evening with my friends, and I went home hungry and unsatisfied. Is satisfaction not the primary aim of the guest experience? From what I can see all previous negative reviews are courtesy of this particular woman...one even referring to a confrontation with...

If I could give more than 5 stars I would! It was easily one of the best meals my husband and I have ever had, along with the service and friendliness of the staff being head and shoulders above most places you go to. We both enjoy trying different BBQ/burger places and so when visiting Brighton for the day from Hertfordshire we scouted this places out, and we are soooo glad we did! We ordered the big smokes platter along with beef short rib so we could try a range of what they offer, and we were not disappointed. The beef brisket is hands down the best brisket we’ve tried, everything had so much flavour and was cooked to perfection. The smoke rings achieved were phenomenal and my personal highlight of everything was the burnt butter mash, it was out of this world! Not sure whether it’s a hidden gem for locals, but for us it felt that way with the atmosphere and being away from the bustle of the front. If we were local it would become our local! The two bar staff were so friendly as soon as we walked in, genuinely seemed like they enjoy their jobs, happy to offer suggestions, and really made our visit ☺️ Towards the end we were speaking to a woman who we think may be the manager along with her husband who focusses on the kitchen, it was so lovely to chat and find out a bit more about the place. We will 100% return on our next visit, just wished we...

Visiting this pub we chose a table. Was told it was reserved, fair enough was showed another table. By the time we had gone to the bar a rude member of staff told us that our second was also reserved. When I said why did the first person tell us that the table was free she started arguing that te First Lady meant a table in the front bar. So we were shown a table that someone was already sitting at with the waitress say oh they are only drinking so I will move them! Not wanting to feel awkward we politely said that is ok and where is the next pub with that the waitress started to get annoyed to the extent that she followed us out the door shout something like I hope you get wet as it was raining. Maybe she was having a bad day but we would not recommend this pub and will not be going anywhere near it in the future. Leave it up to the reader to make up their own mind

Thank you for your very unprofessional reply and your very personal comments. It just seems to underline my review and people should avoid your “Back Street Boozer” and use one of the 299 other pubs in Brighton. The fact that you think it is acceptable to follow someone out of your pub . Shouting at them just shows that maybe you are in...