The Honey Pot — Restaurant in England

I’d give 0 if it was at all possible. AVOID THIS PLACE, it shouldn’t even be called a restaurant. Arrived at honey pot the staff are not polite or welcoming, I questioned whether I could add beans on the breakfast as it states on the menu swaps aren’t allowed but additional items can be purchased. To be greeted with the chef with say no. Our drinks arrived, £2.50 for a small class of flat coke is ridiculous. Then when the food arrived no one wanted to eat it, my son went for the cheese pizza, the bottom of the pizza was pale and the cheese had just congealed into a yellow lump on the top. He tried to eat it but really struggled because it was sheerly disgusting, my husband also tried this but couldn’t eat it either. The breakfast was barely edible and a ridiculous charge for what you receive. When asking for the bill quickly as we wanted to leave and everyone had started to feel sick the lady serving us wasn’t polite at all. I explained to her about the food, she wasn’t surprised at all just said oh and she will pass our comments along. A short while after this both my husband and son become ill and have since been sick for two days following the pizza and undercooked sausages. I phoned the honey pot cafe, the staff weren’t bothered or interested in listening and just offered my money back. When going to collect my refund the lady with brown hair behind the counter was so beyond rude. Pulled a face towards me and said she had no other complaints and shoved the money on the desk. There’s a reason no customers are allowed near the counter it’s due to being able to see the despicable things happening in the kitchen. Don’t go here, the staff are rude and the food is disgusting. No amount is worth the food poisoning, and the staff didn’t...

The cafe is really lovely but (and I feel bad for writing this but it needs said), the servers either have no training or don't care. There were three servers tht we encountered. One took out order, a second brought the drinks, a third brought the food, then the third came back with the bill. Our table was dirty (leftover food lying on it) and I asked for it to be cleaned to be forgotten. Twice. Tables around us were left with the dirty dishes and then when new customers came in, the servers seemed confused that the dirty dishes didn't belong to the new customers. It's a small cafe and although it had a steady flow of customers, there were still empty tables. I don't understand how the servers don't clear the table when the customer asks for the bill, or even just having assigned tables so each server can keep track of it. The cafe is also cramped and I do think that removing even just one table would make it easier for customers to walk through. Getting to the bathroom was an obstacle of navigating the chairs and hexagonal shaped tables jabbing you. The food was overpriced for what it is, a plain toastie costing over £7 is a bit much but we did visit for the Christmas market so maybe that's why. The food was OK but the coffee was not nice. Neither of us finished the drinks. The staff were all nice. Probably just run down after a busy weekend with Christmas shoppers but I do think he sevice needs looked at. The same table beside us twice had dirty dishes left and no one took responsibility for clearing it plus our table was left to...

Would give 0 stars if I could. Came here with my girlfriend and three mates — big mistake. Right from the start, we were greeted by an older staff member telling my friends not to eat their fish and chips outside. Fair enough, we get it — your café, your rules. But at the same time, my girlfriend and her sister had just spent £30 on food and drinks in your café. So maybe don’t treat us like a group of teenage delinquents loitering on the steps.

Then came the highlight: what I assume was the manager storming over like she was about to break up a fight, barking “SO WHAT ARE YOU LADS ORDERING THEN?” in a tone that made it sound more like a threat than a question. I’ve had warmer greetings from traffic wardens. Clearly, we weren’t welcome to sit unless everyone was paying — even though we’d already spent around £40 between us.

And the prices? Don’t even go there. £3.20 for a J2O. That’s not a café, that’s daylight robbery with a coffee machine. The panini wasn’t much better — dry, overpriced, and served with a side of attitude.

The only saving grace was the young lady working there, who was actually lovely and clearly too good to be stuck in that place. I hope she finds a job somewhere she’s not surrounded by customer service nightmares.

In short: rude staff, ridiculous prices, and a manager who must’ve done a course in hospitality at a...