Joe's Ice Cream Parlour — Restaurant in Great Britain

I love a Joe's ice-cream and I would have given this a 5 star review if it was just for the ice-cream.

We decided to go here on the 1 day we have no rain in Wales, as we have not been since it had its refurb and have been eager to go since hearing about it.

Sadly the service, I go as far as asking what service? As it was appalling ...

There was not many seats available as they did not seem to increase the number of seats, despite freeing up alot of upstairs by getting rid of the old toilets

After waiting 10 minutes to jump on a table someone just got off, I had to rejoin the long queue in the cold to then take it to the table indoors.

All the staff consisted of teenagers and all seemed really flustered and overwhelmed, despite pumping out orders.

If you are prepared to have a takeaway then great, but it may be wise not to come here if your planning to sit down and chat. They should of thought about how to cater for table service.

As Joe's is always growing in popularity and in Swansea it is recognised as historical to Swansea. They should put more effort in to the service side more, as the Mumbles parlour is just as bad in this area, depsite being much larger.

Honestly, if this parlour was just a little window where you would have takeaways, then it would be 5 stars ... however, if you have any form of seating it should be treated...

I recently visited Joe's Ice Cream in the heart of Swansea and it was a delightful experience! The ice cream parlor offers a wide variety of flavors, from classic favorites to unique and creative options. The staff was extremely friendly and knowledgeable, helping me choose the perfect flavor.

The quality of the ice cream was exceptional, with a creamy and smooth texture that melted in my mouth. The flavors were rich and full of depth, and I was impressed by the attention to detail in each and every scoop. Whether you are in the mood for a classic vanilla or a more adventurous flavor like salted caramel, Joe's Ice Cream has got you covered.

The atmosphere of the ice cream parlor is perfect for families, friends, and couples alike. With a warm and inviting atmosphere, Joe's Ice Cream is a great place to relax and enjoy a sweet treat. The prices are reasonable and the portions are generous, making it a great value for the quality of the product.

Overall, I would highly recommend Joe's Ice Cream to anyone looking for a delicious and satisfying ice cream experience. Whether you're in the mood for a sweet treat on a hot day or a fun date night, Joe's Ice Cream is the perfect destination. So if you're in Swansea and looking for a top-notch ice cream parlor, be sure to check out...

Was really looking forward to my visit here as it had been highly recommended by my friend, and I have to say the vanilla ice cream I had was stunning. However the experience for me was spoiled by a little Hitler maning the doors enforcing the covid rules. Woman with dark frizzy hair was quite rude in my opinion and left me feeling a bit miffed. I know the rules are there for a reason but we were made to stand outside as we didn't have a mask which the woman had cleared away by mistake in the cafe previously. This I understand , But, the way she spoke to us and barked orders at us was rude and unecessary. I also work in a shop and there are ways to speak to your customers that is done in a respectful way. She really needs retraining in customer care. And the way she was barking orders at the young lads who work there was rude and unecessary. Its a big thumbs down from me and I won't be...