Bonbon Bakery — Restaurant in Liverpool

Dear owner (cake chef), We know you since u open your shop always you are a bit rude but we thought it's because of conversation now it's really not acceptable. We never accuse for mistakes on cake and never written any review this time it was very extremely unacceptable pcustomer service.Your behave was like only cake maker in the liverpool. It's a local community please don't behave rude other wise it's your loss. We never order from different places than you always our occasion cakes from yout.you never bargain whatever price you said we always agreed even you know us still take deposit we also okay most of the time we come from long way, you did not able to provide cake in good time we never made that as issue. This time it was very heart breaking after you chat with me 30 minutes explained extra charge I was agreed to pay after that u r telling u can't take order because I wasn't happy last time . Remember you took two order last year and never mention what happened 2 years ago. Customer service should be...

Hidden gem! Came here today and picked up a few snacks from here to try as I'd noticed they were being sold in one of the wholesalers the other side of town and from what I had tasted there they were very nice. I was not disappointed today! The fluffy sponge cakes are absolutely heavenly!! Tried a rice bun with a lotus filling (I think?), little unusual as it is not something I have ever had before but was pleasant to try. Definitely worth visiting if you are in the area as the food is lovely and the staff are very polite and friendly. I am not sure of any other places in Liverpool where there is a bakery like this and this place is only a 10/15 minute walk (if that) from Queen square and the walk is pleasant enough on a sunny day so definitely drop by here if you're looking for a tasty treat. I was eyeing up the slices of cake in here too, wish I'd have bought a slice as they looked lovely!! Would have taken pictures of the food I bought but sharing it with the family and it was gone so quick I didn't...

Best bakery in Liverpool hands down! We have ordered three specially-made cakes on separate occasions for family birthdays and the cake itself is so light and delicious it's hard to stop eating it. It receives compliments from everyone who has a slice, and we haven't found cake like it anywhere else. They always give a disclaimer that reference pictures and the actual cake may differ in appearance but we have always been extremely satisfied. You can also get cakes in cute shapes like hearts. The hot char sui buns are the BonBon staple and we always nip in for some whenever we go into town. The bread is like the cake, so fluffy and light but one bun is enough for lunch and they have buns with a good selection of fillings. The staff are always polite and helpful and given the quality and taste everything is modestly priced. An absolute gem everyone must try after getting off the train at City Centre and taking the five minute-...