Cutty Sark Café, Restaurant & Bar — Restaurant in London

I was looking for a proper Full English breakfast around greenwich for my partner since this was his first time in London and he's never had it, and cutty sark seemed to have all the bits and bobs that are supposed to be a part of this meal.

I requested 1 full english breakfast, and one veggie breakfast, but for the veggie breakfast, I asked for them to leave out the beans. I didn't know that requesting no beans also meant no falafel, veg sausage, egg, toast, or hash browns. Instead I got a whole sliced avocado, a slice of lemon, roasted fingerling potatoes, mushrooms, and roasted tomatoes. After walking 40min round trip for this breakfast in the rain, I was understandably upset with my order being wrong.

I called the restaurant and asked what exactly is inlcuded in the veggie breakfast, and the chef immediately started apologizing and said he was told to just make it vegan. I was fine to let it go after the chef offered a new meal at no cost. But then I spoke to the owner who made it really hard not to be even more upset. After arriving for my fixed meal, the owner approached me and told me to come show him where they went wrong with the order because he put in exactly what I said. He pointed to the vegan breakfast and asked me what exactly was missing, and told me to tell him what I wanted in a breakfast and he'll "make up my own special breakfast"as if I was making this up to get a free meal. I took out their online menu and showed him exactly what I ordered and he changed tunes quickly, and told me that, when I called in my order I should have specified....I didn't call in my order, I was a walk in and placed my order directly with him.

This rating is not towards the quality of food, but the quality of service. Maybe the owner should have the chef interact with customers, rather than himself, because passing off the blame to the customer is never a way to run a business. Also, he should become familiar with his online menu before trying to make the customer feel like they are in the wrong. Food was good, customer service...

This place is an absolute abyss. The guy serving us had absolutely no knowledge of the food was offering, when we asked if any extras could be added to our dish, he told us he couldn't deviate from the menu then kept pointing to the security camera. We felt very unnerved.

After paying the best part of £10 for what I can only describe as cat food in a box, we walked home with an abundance of chicken scraps layered over questionable chips that looks like they'd spent longer in that steamer than Jesus did in the tomb. They quickly dried into inedible shavings that felt like immediate cholesterol that now have the arteries in my thighs twitching like an epileptic playing operation.

The sauces tasted like nuclear waste from the 50's and the atmosphere was deader than Rolf Harris's CRB certificate.

Can someone please open a new place that opens as late as these absolute bloodsuckers as this doesn't deserve to be the way it is. I'm sure if labour won this dismal establishment would be immediately eradicated by the anti-monopolising horrors these people have shown to be.

Keep it cool, peace...

Really, really horrible experience. I'm so sorry I didn't read reviews before stopping here. Coming off the DLR, this was one of the first places we saw advertising fish and chips and burgers, so we stopped to refresh before sightseeing. It took ages (20+ minutes) just to receive our drinks, and we appeared to be one of the only tables (we were a group of 5). Two of our meals finally arrived (one was okay, but the child's burger was literally a piece of meat on the plate--no bread or anything). It was at least 10 more minutes before the two orders of fish and chips appeared (without the peas or tarter sauce). Another table seated after us received their food (including a burger). Meanwhile, the burger I ordered still had not arrived. I finally told the waiter to forget about my dish as the food we had managed to receive was really not good and we were ready to leave with most of it uneaten. Lo and behold, my plate arrived at the same time as the check for £50. It was a complete waste of money. Many other good choices nearby. Go to any of them...