Saw the good reviews on Google and the website looked nice so I took some colleagues here for lunch, but it was terrible. Looking back I can see that the reviews here are mostly for the area of Dolphin Square and not for the restaurant.
The restaurant wraps around a swimming pool, even though there is glass, you cannot escape the smell of hot chlorine - not pleasant when you're dining.
The servers were pleasant and accommodating, so thank you to them.
We ordered three gourmet sandwiches: steak, clubhouse and crunchy chicken. The first point to note is that the prices are all a few pounds more than on the website. Even though there were only two other tables who were just having drinks, it took over 30 minutes to bring our sandwiches.
The steak sandwich came in soggy ciabatta, and the onion relish was overpoweringly onion - I couldn't taste the steak at all. The clubhouse came very overcooked, a little greasy and almost completely tasteless. Luckily the crunchy chicken was average!
We placed one order of pancakes to share as the picture on the board showed a stack of american style pancakes. We received one small crepe that was so thick and leathery, you could barely get a spoon through it. It was empty inside with a few slices of banana on it and some chocolate sprinkles - tasteless and chewy aside from the banana.
I will give two stars, because the service had a pleasant smile and this is all completely out of their control, but I would recommend avoiding this restaurant at all costs. A shame as every other Pimlico restaurant I've been to has...
Read moreThis place automatically adds a service charge instead of discretionary tips. Staff aren’t motivated to achieve a good level of service. One simple example is that they wouldn’t make toast with breakfast yesterday morning. Simple excuse that the toaster wasn’t working is not acceptable for an hotel breakfast. Also, no sausages left. Bacon, hash browns and beans all cooked long before they were served. Disgraceful coffee. How can the owner of this property think it’s ok to have a Resteraunt next to an indoor swimming pool? Maybe the core problem is that it’s a poor environment for...
Read moreseemed to be extremely very well for eating, so nice personal and the cleaning staff brought a perfect scramled egg. but i would have wanted to bath in the pool beacuse it had a very nice intense smell but they said it no good because of zyklon. in the end it was a very difficult manager there, he didnt want to eat at my table, probably a liar cant explain it otherwise. really nice restaurant, greeting from dolphin bar and grill managemnet ^^...
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