Jurassic World: The Experience — Attraction in London

I felt that I have no other choice than to come here and make an official bed review. I went there with a family who was visiting and yes! Our child had a great time. She is five years old and this was great for her as it felt real and like stepping into the world of dinosaurs. In short , kids love it. It's worth noting that a bit older children will enjoy it , I would say 5 years old and up as it might be too difficult for younger children. I agree with the previous comment that £30 is way too much for what it is, £20 would be the top range I am prepared to pay for this. My complaint is about the fact that when we visited, the place was packed till the brims and an hour tops experience took an 1 1/2 hour with 75% time it was standing as the group before was still in the room. The place was packed and even approaching exhibits we had to take in turns so most of the time you were in a room which was packed waiting for your turn to see something and feeling incredibly hot and out of air. It was disastrous and shambles. The organisers obviously oversold the number of tickets and got themselves into a situation where crowd control measure were out of window, not to mention the health&safety risks they put the families at. Like in other comments, the place has no windows and it gets hot and stuffy which is of course making children very anxious and unhappy. The organizer clearly realised there was an issue as at some point someone (could have been manager) walked through rooms offering rebooking of the tickets for another date. So, all in all, I felt that even though the experience is interesting for children, a massive influence on the actual fun/experience are the logistics : windowless space that gets hot very quickly, crowded space and this waiting around which is frustrating - all that takes away all of the fun what otherwise could be a very exciting adventure for kids. Furthermore, in comments below one goer who went after my day of visit mentions that at some point the organisers were handing in water - clearly a measure introduced to manage the crowd and experience. Additionally, I made an official complaint and guess what, first of all the organisers make it extremely difficult to reach through to them and the only way of contacting is through a form on the fever website. And the response I got, thank you for your feedback. Not even an acknowledged of what went wrong, no apology , just acknowledged of the feedback. Very poor customer service! It makes me think that an organisers is profit-driven and not carrying the actual experience of the goers. If you want to spend that amount of money you might just be better of choosing another immersive experience, plenty of which are available...

Update: I visited the Jurassic Park Exhibition on June 27th, and it was an incredible experience. The actors were truly immersed in their roles and made the entire event come alive with excitement and energy. I had such a good time that I decided to return today (July 15th) and bring my 12-year-old nephew.

Unfortunately, this time was a huge disappointment. The overall energy and commitment from the actors were lacking compared to my previous visit. Only a few stood out—particularly one enthusiastic man near the Gyrosphere area (possibly South American?) who was very insistent on taking photos and stayed fully in character—kudos to him. The team in the Hammond Lab also did a decent job.

However, the overall experience felt flat. The staff today could benefit from training with the team from June 27th, who clearly understood how to elevate the atmosphere and engage visitors.

Important note for families: No pushchairs are allowed inside the exhibition. Be sure to bring a baby carrier if you’re visiting with young children. Pushchairs can be safely left at the bottom.

Sadly, this return visit didn’t live up to the excitement of the first, but there’s potential for improvement with more consistent staff training. I would give it 2 stars but the June 27th still was great!

Old review: I have to admit, I was never particularly into dinosaurs before visiting the Jurassic World Experience in London—but I was genuinely impressed! The whole event was fantastic from start to finish.

What really stood out to me were the guides. They were incredibly enthusiastic and committed, staying in character the entire time, which really added to the immersive feel of the experience. You could tell they loved what they were doing, and their energy was infectious.

The exhibition itself is on the shorter side, but it’s packed with fun and detail. Whether you’re a long-time Jurassic Park fan or just curious like I was, there’s something to enjoy.

My only real criticism is the price. I do wish it were a bit more affordable so that more people could experience it—especially families. That said, it’s definitely a memorable outing and worth it if you’re looking for something unique to...

Parents of young children be cautious: not all is suitable for young children, despite marketing claims.

We recently took our 3-year-old to the Jurassic World Experience at Battersea, sold through Fever. While the beginning was fun and engaging for children, and the production quality is genuinely impressive, the final section (from the velociraptor cage onwards) was unexpectedly distressing and inappropriate for young kids.

The experience is marketed as suitable “for kids of all ages”, but what they fail to mention is how intense and overwhelming the ending is for young children: flashing lights, red alarms, actors simulating panic, and a simulated emergency through a dark T. rex enclosure. Our child was terrified, and we were shocked that no one warned us in advance.

At no point were we given a clear warning about what was coming, told the experience escalates to this level of intensity or offered a simple way to opt out with our child.

We contacted Fever with a detailed and constructive complaint, asking them to take accountability for the mismatch between the experience and what was advertised. It took some persistence to be heard, but they did ultimately acknowledge our concerns and process a refund. We appreciate the gesture, and hope it leads to a serious review of the current pricing model and age guidance, which, in our view, don’t reflect the intensity of the experience for younger children.

To be clear, this isn’t about dinosaurs being scary: it’s about misleading marketing, poor safeguarding, and a lack of transparency. Parents deserve the truth upfront so they can make informed decisions... In my opinion, Fever’s current age guidance is irresponsible and selling full-price tickets to toddlers without appropriate caveats is unacceptable.

For the price you pay, i'd say avoid this experience if your child is under 10.

And to Fever: update your marketing, fix your age guidance, and stop putting profit...