The waitress serving us the food was impolite and had an attitude when we had brought up the two incidents of her forgetting two of the items we had ordered. After having ordered, I had noticed while waiting for the pizzas that my drink was forgotten which I asked if she could bring it to me and then I asked if it was possible for some ice and lemon in a glass but she confused by my request. Then, the pizzas had arrived which were good as always but this time the mixed salad was not given. So we had to remind her of the order of the salad which she then went on to say that it was coming but we overheard her colleague “what salad did they order so I can make it now” . Also, we had noticed that other tables were waiting to be served for a while and that the waitress was making another customers salad while eating which I would say is rather unhygienic. Moreover, a couple had come in about being given the wrong pizzas (despite it saying the correct name on the box) to which that same waitress rolled her eyes and was not accommodating to her mistake which us humans make all the time :). The other colleague was friendly which is what you hope and expect when being served and paying for service charge. I have contacted Franco Manca’s a contact service so I will be waiting for a response to...
Read moreOne of the best Franco Manca branches I’ve been to so far. The staff were so welcoming and attentive. Not once did we have to ask for more water, they just kept it coming at the right time (surprising or not, a rarity in most restaurants). They seem to have had a change in management or team because I recall being here a while back and this time the service was quite different and enjoyable.
I can be at times specific about what I want (not too much cheese etc) but I got my pizza just how I wanted it and it was not burned underneath which has happened in other Franco Mancas I’ve been to. And although the restaurant was quite busy we got our food in good time. And despite it being a thin base pizza it was quite filling so I plan on coming another time and hopefully I’ll be able to fit in dessert or try their special pizzas of the day😋.
I’d definitely pay it another visit as well as recommend it. And they have a downstairs area which would be nice for a more intimate setting. And a special thank you to Tome who served us, he was so patient while we took forever to decide and made us feel...
Read moreThe Franco Manca at Broadway Market is a restaurant I won't be able to forget for a long time, not just because of its friendly staff, but because it changed my mind.
Franco Manca has been special to me since I arrived in London, and having tried several outlets, I was convinced that one was superior (which shall remain unnamed) than the others. This changed dramatically when I arrived at this spot on a sunny day, and ordered my regular number 3. We were greeted by the fantastic waiter, whose cheery attitude and warm nature proved the best entree for our meal.
The pizza itself arrived hot, with the crust crispy, the halloumi and potatoes fresh and the tomatoes juicy. The first bite was all it took for the pizza to take my heart, and I spent the entire date obsessed over the unscientific level of love I felt for the dish. The noises I made after each bite should be proof alone that this is by far my favourite joint that Franco Manca has set up in London.
Cant wait to come back and order the same, meet the same dude and perhaps try...
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