Manager deserves 10/10 for prompt response and support. Possibly wasnt our lucky day but some food especially the Kabab doesn't meet the kanteen description of available meals.
Over all and for this particular experience for price and other services (to be updated later) worths 2.5 to 3.5. Otherwise nice spacy space, cook is good but needs some time to familiarise with the canteen as described regarding 1/3 of meals only otherwise the cook showed high professional level in cooking for 2/3 of the provided dishes.
Basement towards toiletry requires improvement.
I expect with time and further experience for this place to excel in the nearby future. 'i really admire the restaurant willingness in learning from feedback to improve their service which is rare these days'
Each meal evaluation will be posted later
NB: of course don't expect a nearby parking space. Rules have changed so many be it worths checking nearest parking availability.
Will definitely visit this restaurant again as we have missed the famous dishes mentioned by others, like grilled seafood etc. Thus this review is limited to the dishes shown on photos and on this occasion only and is not conclusive nor can be take as a fair rating to the service provided during the visit.
Highly recommend Lamb Tikka (lamb chops) and very sadly I couldn't find, among what dishes to recommend, the big famous middle east Kubbah (Kebba) as this restaurant makes the best of any other Kebba tasted in other...
Read moreAs a Londoner who enjoys Middle Eastern cuisine, I had high hopes for Masgouf in Kensington, but my recent visit left me a bit disappointed. The restaurant is well-known for its Iraqi specialties, and while the food is generally decent, a few aspects didn’t quite meet expectations.
Firstly, if you’re seated downstairs, be prepared—it’s noticeably cold and lacks the atmosphere of the main dining area upstairs. It feels more like an overflow space rather than a comfortable extension of the restaurant, which takes away from the experience.
Food-wise, the masgouf fish remains a highlight, beautifully grilled with that signature smoky flavor. However, the kuzi lamb, which used to be a standout dish, has unfortunately declined in quality. The portion felt smaller, and the meat wasn’t as tender or flavorful as before. It’s disappointing to see such a beloved dish lose its charm.
Service was efficient but not particularly warm, and while the staff were polite, there wasn’t much effort to enhance the experience.
Overall, Masgouf still has its strengths, but with the kuzi slipping in quality and the downstairs seating being a letdown, it’s not quite the gem it once was. If you go, request an upstairs table for a...
Read moreI had really high hopes, but they just didn’t deliver: the middle of one of my starters had an elastic band inside, which I’d have overlooked if it wasn’t for the starter also bring relatively bland.
The hummous was overly oily, and came with lamb when we’d ordered chicken. The Okra was bland and completely tasteless, until I added a massive dollop of their basic-quality hot sauce, something I’m normally loathe to do. The chicken my partner had was quite tasty, but dry enough I’m glad I only tried a bite; it made a change from my watery stew though.
Overall, I expected a fair price and decent meal, and paid an exorbitant price for what was basically what I could expect from a takeaway kebab place served with a tonne of rice (despite one of us asking for salad as an alternative to rice). I’d rather have spent my money at Ottoman or Best Mangal, for better seating and food, at cheaper prices, with similar...
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