Update for 2024: I gave them another try and was again served flabby, undercooked bacon, this time with cold mushrooms to leaven the regret and two eggs which were respectively a "snotty" undercooked over easy (it's extra work to get eggs to cook evenly but isn't much to ask and easily learned, even in a busy kitchen) and another egg that was mashed up on the pan but served regardless, hidden under toast so the serving staff wouldn't see it on the assumption I wouldn't send it back.
The waitress told me she didn't know "what to say" about getting it redone. One of the old hands arranged for the eggs and bacon to be redone but the eggs came back as hard as shoe leather and inedible, though the bacon was much better with a bit of extra time on the pan.
As per my last review (below) their OJ is great and their coffee is the right side of acceptable, with a heavily extracted Lavazza whack. Functional.
This was strike three and I won't return, sadly, despite sending friends here only a few weeks ago to give it a try.
Sorry.
Surprisingly variable quality breakfasts given the genuine attention and effort applied by the team. Last time around I was served flabby, poorly cooked bacon, cold (precooked) sausages and snotty eggs, with cold toast. The coffee is functional, not fun. I can't fault the quality of their fresh OJ, mind.
I've been mischarged twice and caught it both times, both with genuine apologies from the waiting staff. Third strike and they're out, though.
Overall, Mimos has the whiff of somewhere that could be legendary but is currently cranking the handle at "Will this...
Read moreFood here was very good. Nicely cooked , fresh and tasty. The staff behind the counter were very polite and the waitress was very efficient. The only thing that stopped me giving a higher mark was a kitchen worker , a small dark haired boy who stank terrible of sweat. When he walked past our table he almost made us vomit. Then an old man , Mac I think he was called, was disgusting. Picking his nose then rubbing his private trouser area while ogling my 19 year old daughter. She was extremely upset and I was furious. He walked past our table and made a filthy comment to us. When I asked him to apologise he said no and people do what they want. He said he was a good customer and then proceeded to sit at the back, and continued to touch his trouser region. He was hogging a heater on a freezing cold day. We were having a nice meal until the disgusting old man made my daughter and I feel uncomfortable. As for the young man with the odour issue.....he needs to get a good bath and wash his clothing. Soap, hot water and deodorant is cheap. The disgusting old man should stop his perverted ways. We ate here on the first day of our holiday from New York and would have eaten here again if it hadn’t been for the disgusting man and foul...
Read moreMaybe the worst Customer Service experience I have ever had.
Firstly we were about to be charged with someone else’s order on top of our order. When we enquired they told us “Well it must’ve been our fault.” They then realised that our order was charged to the wrong table and was changed.
We were informed that food would be a 30 minute Maximum wait which we were okay with, food for my partner was an hour wait while my order was an hour and a half.
We were given the wrong tables food after waiting an hour. When we explained, staff were not apologetic to the table that they stuffed up.
When our food arrived, my order was again not what I ordered, which I was informed it would be a 5-10 minute wait. This turned into a half an hour wait.
We then tried to get another drink as we had waited so long but the bar had closed.
Not once did staff apologise for any of these mistakes and they looked surprised when we said we weren’t paying the service fee.
I hope this is only an outlier, but looking around the place, a lot of customers were not impressed and I won’t ever...
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