Over priced, below average quality food, poor service.
Made a reservation for 7pm, turned up to the restaurant and the man said he didn't have my reservation in his book. Pretty sure he was the one I spoke to on the phone. Waited 15 minutes for a waiter to come and take our drink orders and another 10 for them to arrive.
Ordered the Bufala e’Nduja for starters, which was apparently meant to have salami on, but literally had the tiniest speck of salami smaller than my little fingernail! £4 for a piece of toasted sourdough and mozzarella, ridiculous.
Had the peperoni pizza for main which was terrible. Margherita sauce was completely bland and the topping was no better, sliding off the pizza at any chance it got.
After food we ordered some final drinks. Asked for a vodka and coke which the waiter couldn't understand for some reason so she had to ask her colleague to come over to help. Asked for another shot of vodka 5 mins later which in the end never arrived. I could see it on the bar waiting to be taken to my table but the staff just walked passed it. I even saw one waiter cleaning up trays and empty glasses right next to it but just ignored it. Told them I wasn't going to pay for it as we had to leave, then watched the waiter just throw it away. Would have been nice if they offered it for free for the mess up.
All in all terrible experience. Staff could barely speak english nor understand anything we asked for on the menu. Had to explain and point multiple times at the menu. It seemed like it was the first day on the job for all but one staff.
The restaurant was half full but had about 8 members of staff on duty, so couldn't understand why it took so long.
For the quality of food (and service), this has to be the most overpriced pizza in London. I would have rather stayed at home and ordered a Dominos than this rubbish.
Only redeeming part was the food came quick.
Will never be...
Read moreI wish we would had walked away after waiting at the door for about 5 mins w/out anyone coming to welcome us or even acknowledge us!. Right there I told my husband, let's leave, it doesn't give me a good vibe. He said, I do want a pizza and the design of the restaurant is cool, so ... let's give them a chance. Big mistake. The food was really really bad. How bad can you mess up a bruschetta? well, they can. Getting a one piece of bread with lots of vine tomatoes missing the basics of salt, oil or basil? I couldn't believe it! Their Suppli “al telefono” was dry and old, it was warm but the inside was cold and dry, not at all what we expected. Finally the pizza - which my husband had ordered well cooked, the manager who took the order said, 'no, i'm going to make it the way and if you don't like it, let me know'. I mean, in what restaurant do you tell your customer NO, i will cook how i know? Of course it was not cooked through at all, and we never saw the waiter/manager back again. Seriously, nobody came to check on us until I called a waitress to get the bill, that's when we told them of the bad food we were given and then they sent a chef to our table. The wine we ordered was not great, but I guess it wasn't their fault - except that it was on the expensive side when we know it is a cheap wine. We still had to pay the full amount for all the food, they didnt remove any item from the bill nor gave us a discount. Will never be back unfortunately. It is sad to give bad reviews, but I think they need to improve their service and...
Read moreSimply awful. If quality of food and service are important to you, don't be fooled by the very inviting candlelit cavern of Mother. The very attentive waitress helped us with the wine menu, we tasted a couple and chose the Barbera. After a 10 minute wait the barman arrives with the two glasses of wine and says that its the house wine as the Barbera was finished and that the price was the same so we should be ok with this. The wine was ok, so we decided to go with it.
For starters, the Burrata was like rubber, the baked cherry tomatoes overdone and tasteless. Our choice of pizza was was called 'Nick Says its good' - interesting topping of cauliflower, pecorino cheese, anchovies and olives. I found a couple of tiny pieces of grated cauliflower, poor quality of rubbery salty anchovies and 3 whole olives! the pizza dough in the centre was uncooked. We managed to eat a quarter of this awful mess.
The waiter arrived and cleared away our plates and did not ask or acknowledge that perhaps our meal didn't go so well. The waitress who had originally seen us in, arrived with the bill and asked at that point whether all was ok. We explained about the wine and then about our experience of the food. She apologised for our poor dining experience with genuine concern but made no offer to reduce any item of the bill. We requested for the service charge to be removed.
Not making another...
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