Noura — Restaurant in London

Food took a while to arrive and the meat was quite dry. Not bad pricing for the area but there are many Lebanese restaurants who do it better.

I’m not pleased with the service- our waiter was impatient and seemed irritated with everything. He shouted at the table next to us halfway through their meal for bringing their dog, even though they were sat outside and the dog was always there. He kept rushing us to order, finish and pay which soured our meal to be honest.

Would’ve been 3 stars if the service was better but it wasn’t.

Edit: Thanks for the reply. It is strange that pets are welcome, when our waiter turned away another group who sat outside with their dog. I’ve read other reviews complaining of the same poor service so perhaps the team can address this reoccurring issue. Regarding “his actions were in line with maintaining a comfortable environment for all guests”, really? I’m struggling to understand how this maintains a comfortable environment when rushing us to finish and pay, even though the restaurant was empty is...

Incredibly polite service and a nice quaint Mayfair setting but timing poor and some dishes definitely rushed. Not the best value for money. There were 2 of us, big appetites. So ordered lentil soup for each of us, spinach pastries, humus topped with lamb, kibbeh, sausage with egg and then two mains, fattah and mixed grill. We waited around 15 mins and hadn't even had soup brought over. Then got three appetisers plus one we hadn't ordered. They were incredibly polite and when they Brought the soup afterwards said we didn't have to pay. The pastries were clearly just quickly heated on the spot just not fresh at all. Similarly the bread was clearly not recently baked. Kibbeh and hummus were fine. Then later we got the mains (before the last starter had arrived). The fattah was unique and the kofta in it tasty and meaty. My friend also enjoyed the mixed grill. For it's price range, I would've expected the food to be better/fresher and the sequencing of serving...

The food was very poor quality however the kibbeh was delicious. The main was poor, we had grilled chicken and lamb. The lamb was nice however the chicken was terrible, wasn’t tender and not cooked properly I could see pink bits in the chicken and charcoal in the chicken which is disgusting. I’ve never had anything like this before. In terms of service wise, poor! While having our mains we asked for loubnah by the time the waiter brought the loubnah we finished our meal. The meal we selected from the menu also came with baclava at the end as a complimentary, the waiter didn’t even know that it was included. When the baclava came to our table it was frozen I didn’t even attempt to bite into it becuase i know i would break or chip my teeth doing so. With Lebanese cuisine it’s a hit or miss, you either love it or hate it. I hated it. A restaurant in Mayfair, do better...