Zizzi - The Strand (West End) — Restaurant in London

The atmosphere was lively for a 9 pm visit. Food came out fast and service of the food was great. I gave mid-grade scores because The menu was VERY limited. There were very few items on the menu for anyone who has dietary restrictions. I am intolerant to milk and also can't have tomato based sauces due to acid reflux. I wish there had been a pasta on the menu with a garlic oil sauce or even that they simply made carbonara the traditional way instead of with milk. Garlic bread was literally the only item on the menu I could get. I just find it strange that in such a big city where so many tourists frequent that the options were so few and the staff seemed not to be able to let me know if there was milk in certain menu items. I understand that my allergies are not mainstream so don't hold the staff accountable for this in any way. Just if they could have come up with a quick fix such as making me a nice pasta with olive oil, herbs, a bit of lemon or any kind of offer to make something work would have been appreciated. Overall it was a great feel in the space but I cannot comment on the quality of the food other than the garlic bread which was good but dry. Had to ask for garlic butter to get it down. Just know that if you have any secondary dietary restrictions this is not the Italian restaurant for you. Everyone I was with however seemed to enjoy their food a lot so hope...

Very peculiar... We went to see a show at the theatre across the road. Knowing the show would end at about 10:15pm we thought we should make a reservation for after this. We saw the Zizzi across the street so thought it a good option. I went on the website to see if we could make a reservation, it allows for reservation up to 10:45pm as it closes at 11. Made a reservation for 10:30 I had my phone on silent obviously during the show. I had a missed call from a London number.. We got over to the restaurant at 10:15 and the place was empty and the waitress said we're closed. (This was Saturday and they are open until 11 according to the website) We said we had a reservation for 10:30 (so we were actually early).. Apparently they called me at 10 to see if we were coming.. Not sure why as our reservation was for 10:30!... she begrudgingly showed us to a table and said we have to order quick... We considered leaving but didn't know where else to go at that time.. We ordered but just felt uncomfortable and rushed. The waitress then switched modes and was very friendly.. The food was nice but the experience wasn't. Either you can make reservation for that time or not, you are open until 11 or not.. Get your...

Zizzi Italian restaurant is anything but standard for you!

Amazing experience at this outlet “The Strand”. The menu is indeed Italian but the food is sooooo good! It has a fusion and twist to the way they cook it. Take our Rustic Sticky Pig Pizza 🍕for example, it has slices of pork skin on it. 🐷 It was so crispy that it crackles when we bite into it! (And roasted or fried pork skin is such a Chinese dish) Well done on this creation and very rightly, a highly recommended dish. They also use a traditional pizza oven to bake the pizza. (See pic) 👩‍🍳

The staff are all very friendly! Asked for a quiet table setting and they brought us to an unseated section. This would mean the waiter would need to walk further just to serve us and they did it anyway. That is very good service, it shows the waiter is listening to our request and is willing to go the extra mile. They are polite, cheerful and very helpful, well done and keep up the good work! 👨👩🏼‍🦰Restaurant is also spotlessly clean. Such a great restaurant to be dining in.👍👍👍

I highly recommend you make a reservation ahead of time. We sat down at 5.30pm and by 6.30pm, they were completely filled....