Cap'n Jaspers — Restaurant in Plymouth

Seriously disappointed. The reviews for this place make no sense. I went here today at the recommendation of a friend so was blown away to find the quality so bad. I notice one other review (3 star) from the other day mentioned similar findings so have a little faith it’s not just me but why this place has such a high rating is just bizarre. I had my friends recommendation and over 4 star on here so was set for a good burger. The reality was an appalling. Genuinely shocking. They sourced the cheapest, thinnest burgers they could find and placed them in really large soft long life bread rolls. The onions were dripping with fat too and with the sauce the whole thing turns into an inedible mush as you try to eat it. They are exactly the sort of things you got from a burger van on the A4 in the late 90’s. It was just inedible and all 5 of us put it in the bin. No more than a third of it ate. To add they serve these “world famous” burgers not in a box or on a paper plate but in a piece of folded kitchen roll. The whole experience was almost surreal. Part of me feels bad reviewing like this but honestly people need to be warned. How they have so many glowing reviews makes no sense. Genuinely I am confused. The food is really awful. Gordon Ramsey couldn’t cope if he tried the place. He wouldn’t find strong enough words to describe it. I know I cannot. It makes a microwaveable Rustler Burger look like fine dining. Please, please have a look at someone else’s meal there before you buy. I desperately want others to avoid the mistake we made eating there.

It is seriously very, very poor. I have debated it long and hard with my wife today trying to work out why it has good reviews and how I can articulate how bad it is but we came to the conclusion we are literally lost for the right words.

I hope the owners see this and think long and hard about their business. You have a good location and with some work you could turn it around. It’s not good....

Visited: May 2017

This is a street cafe that seems to have become a really popular, iconic, stopping place on The Barbican in Plymouth. And it's right on the waterfront of the harbour. Obviously popular with tourists in and out of season but, more importantly, a definite focal point for locals - including armed services personnel, police, ambulance and other services. Oh, and must not forget the regular number of bikers that pull up for refreshment - no, not the hells angels, true bike enthusiasts; most with very nice bikes!

Good friendly staff who work quickly but the wait is because your food is always made to order. Wonderful system involved : one takes your money and writes down your order and then attaches it to a bulldog clip and slides it along a wire to where the person who cooks it is waiting/cooking. You walk away with a numbered ticket.

Based on fried food the menu is good and offers different size versions of things like its famous sausage, egg and fried onion roll (if you've not tried fried onions in your sausage and egg roll - this is the place to try it!). Soft drinks, coffee and tea available (and yes, the spoon is attached to the counter!).

Take away or sit on one of their benches with the uniquely...

Although, Plymouth can now boast about some fine restaurants, especially in the Royal William Yard. With a lot of London’s top chefs opening new places. These new eateries have seen some great choices of prepared food. With all of this choice why would you keep going back to a place that started life as a 6”x12” ply wood shack? The world famous Cap’t Jaspers located on the Barbican on Plymouth harbour started life as a make-do “Greasy Spoon just outside of the old fish market Sutton Harbour. The make-do shack grew in size until it was moved to its current location in the old police station.

Although, the menu is fairly limited all food is locally sourced and fresh. The food is freshly cooked to order so at busy times there may be a delay in getting your order. The wait is usually worth it. It's worth remembering that a busy restaurant is a good restaurant. Cap’t Jaspers is as popular first thing in the morning as it last thing at night.

Since the move to it’s current location there has been some changes for the better. No longer is the tea spoon chained to the counter. The sauces and pickles have expanded with a greater selection. There are now benches and tables where you can sit enjoy your food and watch the...