Where to begin? On arrival there was no one around to ask for our reserved table so we had to search the venue and eventually found it ourselves. Instantly my daughter remarked on how her arms were sticking to the table. Clearly the spilled alcohol had never been properly cleaned off. My daughter went to order and after telling the staff member our food order she double checked with him because it seemed too cheap and he had missed off our starters. That corrected we waited for the food which in fairness didn't take long however they brought both our starters and mains at the same time! We had ordered a large cheese garlic bread to share with our mains however we were brought 2 slices of burned garlic bread in a bowl (see pic) Since we had paid 5.50 we asked if this was correct and were told the staff member was only a week into their job and had ordered the £1 side instead. This still didn't explain why it was so dry and burnt. The correct item swiftly followed (we hadn't been charged correctly so technically it was now free but we didn't eat the burnt one) but as we had been eating our starters whilst our mains were sat there going cold it really wasn't a great experience. Nearly £60 spent for a disappointing meal and a diet coke each. If you want to listen to excessively loud music and swill alcohol around then this is the place for you. Anything more than that I'd ...
Read moreShadow of its former self and unsafe to eat here! 15 years ago this was a fantastic place to go for food and vibes. Since moving from Sheffield 7 years ago we've kept coming back one to twice a year , and although there has been changes to the venue, as expected (after all things change), coming back this time was tragic. It's like a pub that wants to be a sports pub but hasn't quite got there. Gone are the days of Ruby's Kitchen, food has usually been okay since, but this was terrible. Our burgers fries and onion rings were so cold. Drinks were average and overpriced. Music was turned up loud despite the place being empty and the only punters there eating or chatting. Staff were friendly but clearly as fed up as the venue and the chefs looked like they weren't quite sure where they were, that we couldn't even be bothered raising a complaint and just left. On reflection I wish we had cos it was concerning how cold the food was. Definitely avoid for food, this is nothing more than a chain now, and there are better ones like The Museum for food in the area. Following leaving the review I have been ill throughout the night after eating here. Definitely avoid. I can see other reviews here mention hair in food, being ill after eating here, and having to ask for refunds due to how bad...
Read moreMy family and I booked a reservation here for our nieces birthday last night. We immediately ordered our food through scanning the QR code on the table. After waiting for nearly an hour, we decided to go to the bar and ask what was happening. At the same time one of the chefs had come out and we were told they had no rice left for the Penang curry and offered chips with it instead, they also said they had another big table they had to serve food for which is why it was taking so long. This was frustrating as it had been nearly an hour since we had ordered and we were only just being told and we had booked our table too. We were offered a free round of drinks for the delay. Our food was brought out not long after that and wasn’t of great quality; the chips seemed like they had been sitting for a long time, none of the meals had much flavour and they were all quite bland. Our side/starter of chips never came out too which we ended up getting a refund for at the end. There were a few other issues such as asking for water which never got brought out until we had to ask again and old lettuce being used in the burgers. The staff were friendly but the communication was poor and the food was...
Read more