Coffee#1 Warwick — Restaurant in Warwick

The reason I gave 1 star is due to the experience I had with the staff. The lady who served me and my mum was particularly unfriendly almost to the point in which you felt you were inconveniencing her by asking for 2 coffees. When we got the coffee and went to find a table we realised we didn't have any sugar (we were not asked if we would like any sugar when we had been given the coffee). I went back to the counter and asked a man (think he was the manager) who was stood with a laptop where the sugar was. He looked at me enough to say why are you asking me?!? Basically as if it was below him to tell me where the sugar was! I then had to resort to speaking to the same unfriendly woman who served us and asked her and she replied how many do I want (they keep the sugars etc behind the counter). I got the 2 sugars I was after from Miss Unfriendly and went back to our uncleaned table. Basically the inside of the place if it was cleaned regularly is nice but the encounter with the staff was really poor. There are plenty of nice places to go for a coffee in Warwick with friendly welcoming staff and therefore I would advise to go elsewhere...

Dirty, slow service, cold coffee, mass produced food. Following our recent visit I'm struggling to think of any positives.

Pretty much every table had dirty cups, trays and the remains of food. There were at least ten trays on the window sill waiting to be cleared away. No staff were attending to tables.

Service was painfully slow and at times it was hard to tell if staff were actually moving. When we eventually managed to get two coffees they were luke warm. Pretty frustrating given that this is a coffee shop.

Loads of cakes on offer, but all bought in. No danger of anything home made here.

There are so many coffee shops in Warwick I'd recommend any of them over this place.

Actually, I've thought of a positive point, it's dog friendly. That's it though. Avoid...

Sunny day today (18/4/21) and me and my friend came in for a takeaway coffee during our walk before it closed. There was 1 other customer who was at least 4m away who hung over the bar talking to the staff. They seemed like good friends. We genuinely forgot to put our mask on and I got such evil looks from the staff and the staff’s friend. I apologised and said I’m so sorry I genuinely forgot and we quickly put our mask on. Although I apologised and quickly complied the pair carried on giving my friend and I such evil looks. My friend felt so uncomfortable and quickly said to me let’s leave. I can’t believe this hate culture exists and this day and age I am lucky the situation didn’t get...