Went here in April 2024 for my birthday as love me Fish n chips at any opportunity. Was greeted and sat in booth, lovely n spacious and service grand. Very attentive. We were blown away with how fresh n gorgeous there food was. The chips were fluffy and crispy, No skin on them in sight at all.(hate skin on not real chips to me)....cooked to perfection. The Cod Fish was beautifully cooked, fat and succulent, crispy batter not oily one bit...perfection, down to the mushy peas n coffee served with my meal...absolutely Lush. Service and staff fabulous, Couldn't wait to go back asap. Well.....unfortunately Not the case today at all people!😒 Went today around 6pm, busy day Saturday. Was sat on a 2x table and chairs...the chair was so uncomfortable, no padding on seat and hurt my rear a bit. My partners extremly tall, thought be in booth as 1x was available but on small table. Not much room when food, drinks, sauces etc arrive. When our food had arrived...it wasnt what i ordered at all.😒 Fair enough they changed it, but my partners Fish did NOT look like cod😒😥🤦🏽‍♀️ n like mine at all! if anything it looked like plaice!! When questioned about Fish, they said it was??..didnt look convincing enough answer to me, plus they already fluffed up my order prior so i really dont think it was Cod. Down to the end Of his meal eating fish...there was exposure of skin left on and just looked off putting, as MY Cod had no such scale/skin grey/brown markings on fish, the flatness of flesh, the lack of crispness on batter. DIsappointing in one word! The manager did offer to cook another fish..or 1/2 fish as towards end of meal the skin/grey brown bits were visable and off putting to my partner to eat. Texturely n visually just looked horrid and not like Cod. BY this point in meal, my partner was starting to hit the full mark..and would have been a waste if cooked again. The chips were strange tasting, overcooked like twice fryed😥, not fluffy infact no really consistency today...skin covered all over them...and horrid black spots and muddy marks on chips, so off putting! Dry, tasteless n tasted exactly like school canteen chips of old, infact schools was alot better!! Sort your chip/potato supplier out cause they not right a all! Had addition of onion rings this time, generous on portion size...but batter horrid, oily n old tastting. like the batter mix was not right has fallin off onion before you could place in mouth, so disappointing. I took rest home for my kids to try as they love fresh onion rings, and both said there horrible, oily n falling off the onion, like batter mix too loose, old oily taste too. Curry sauce was gross😒 an insult to curry sauce. Weird taste to it, dont know if cinnamon spiced or what but way to fruity n not nice taste either. if that was fresh, then chuck it out in bin n start again..but seriously taste like instant, cheaply made chinese curry sauce not Chippy curry sauce...chuck that in bin too!!! The staff are lovely but very young. They accomadated anything we required, but with being propmted 1st by me, asking for things etc. I feel like it was just too laided back, not lead by authority or managed well...staff took time to notice us for bill to be paid, no sort of atmosphere, no music, its tiny for sit down and at full capacity? Just not enough room. Staff needs direction and more experienced older staff to direct them properly. ONe custoner got up to approach them to pay bill...i Had To Ask myself for bill after waiting a while, just wanted to pay and go. I hate to say this but some of the staff in 1st and 2nd visit need to address there footwear situation. Muddy n dirty footwear working with food and serving to public in establishe historic Warwick town, is off putting. Please use footcovers at least, no infact clean them!! It makes me wonder about state now of food being served and cleanliness, if you cant be bothered to clean your footwear, how do u care for the food. Its ran by very young team..feel like it needs direction alot. So disapointed and theyve lost a huge lovers of fish n chips.