Yard House — Restaurant in Addison

Note: dark inside with blue lighting and I minimally adjusted photo lighting, so if the food color looks odd on the pics, that is why.

We went to the Yard House on a Tuesday evening around 9:45 to get out and relax a bit after a stressful couple of days. The hosts were friendly and welcoming, and there was no wait at all to be seated.

Waiter showed up immediately and offered water or drinks while we looked at the menu. They do have an awesome selection of beers of all types. We were debating what kind to order, so waiter offered a taster & brought us 4 very different selections.

We ended up ordering one of the recommended local beers, a Pineapple Express, and a glass of Chardonnay. The beer was chosen from one of those tasted, so was exactly as expected. The Pineapple Express is not something I personally would have normally ordered as I’m hit & miss with mint drinks, lol. This drink was, however, really good. There was a perfect balance of mint to complement, but not overwhelm, the pineapple. I had expected it to be “too sweet” for my taste, so it was a surprise to find it sweet, but light tasting & very refreshing.

We went for late dinner, and we went with a classic, Fish & Chips and the Korean Barbecued Steak. The fish was great! Crispy, crunchy batter, hot and fresh. The fries were standard fries, hot, crisp, not overly salty.

It occurred to me later that there was no malt vinegar served with the fries. There was another distraction or I might have noticed earlier versus after the fact. Not a deal breaker, but odd.

The Korean Steak was huge, 20 oz, and very tender. Good flavor, a little spicy, but I like some heat, so tasted great to me. My son liked it a lot too.

Mixed feelings about the fries that came with it. They weren’t bad, but they had a sprinkle of sweet and were drizzled with a chili sauce. Neither of us were impressed. Just didn’t appeal to our taste.

Same with the coleslaw that came with the fish. It was cool, crunchy, and looked like great slaw, but I didn’t care for the dressing on it. It wasn’t awful, but it wasn’t what I expected.

The tartar sauce was the same. It said jalapeño tarter sauce & I love jalapeños, so expected it to be great. However, it just didn’t taste like I expected. It was fresh, but the taste just seemed odd to me, not balanced. They served another sauce with it but don’t remember what was in it. It was better imo.

Overall, food didn’t take long, was cooked correctly, and portions were large.

Our server was friendly and helpful & we tipped him accordingly.

We did experience a pretty upsetting incident that almost derailed the evening. The woman who delivered the plates to our table handed me my plate without issue. However, she thrust my son’s plate toward his face, and then literally dropped the plate…(and no, it was not a hot plate) - it actually fell and hit his glass, and had he not had lightning reflexes, probably would have broken the glass and spilled the plate onto the table. He was able to catch and balance it, but it loudly and noticeably “clinked” on the glass.

She did not apologize! She didn’t even acknowledge that it happened. She just walked off.

My son was really upset and I was beyond confused. It took several long minutes for us to regain our composure and eat.

We almost decided to walk out, but since everyone else had been fine, we decided to stay. We did report the incident to the host and mentioned it in the comments on the table screen as well.

Hopefully they read the comments bc we didn’t want to give bad service ratings when everyone else was nice & helpful.

The atmosphere was pretty chill and laid back. A couple of tables were a little rowdy but just having fun, and there’s a huge bar, so that should be expected. Loud- ish music, which is exactly what you should expect from a place that advertises Classic Rock & the World’s largest beer selection.

We’d probably visit again if someone else selected it and wanted to meet there, but wouldn’t go out of our...

As a connoisseur of fine dining experiences, I found myself in an unexpected situation at this establishment. Dressed in casual attire, I approached the front desk with a simple request to use the facilities. What transpired next was a testament to the true essence of hospitality. The gentleman at the reception, impeccably dressed and poised, responded with a level of grace and professionalism that would befit the most prestigious of establishments. Without hesitation or judgment, he graciously guided me to the restrooms, despite my not being a patron of the restaurant or bar.

This seemingly small gesture speaks volumes about the culture of service excellence cultivated within these walls. It is precisely this attention to the comfort and dignity of all who cross their threshold that elevates an establishment from merely good to truly exceptional.

In the world of fine dining, where every detail is scrutinized, it is refreshing to encounter staff who understand that true hospitality extends beyond the confines of a reservation book. This young man’s actions exemplify the kind of service that deserves recognition and reward.

It is my sincere hope that more establishments will embrace and promote this level of inclusivity and kindness. In doing so, they not only enhance their reputation but also contribute to a more welcoming society at large.

This experience, though brief, left an indelible impression. It serves as a reminder that sometimes, the most memorable aspects of hospitality are found not in the grandeur of the surroundings or the complexity of the cuisine, but in the simple, human moments of genuine care and respect.

To the management of this fine establishment: take note. The young man at your front desk is not merely an employee; he is an ambassador of your values, a living embodiment of what true hospitality should aspire to be. His actions deserve recognition and emulation, for it is through such small acts of kindness that loyal patrons are won and reputations are forged. In an era where the hospitality industry faces unprecedented challenges, it is heartening to witness such a beacon of genuine care and consideration. This brief encounter has set a new standard in my extensive experience, reminding me that sometimes, the most memorable aspects of hospitality are found not in grand gestures, but in simple moments of...

My significant other and I recently moved to the Addison area and we decided to visit Yard House because they have a plethora of beers on tap and specifically, Guinness, which is his favorite. The interior and ambiance of the restaurant is very esthetically pleasing and we arrived around 5pm on a Sunday evening and it wasn't overly crowded.

Their menu is extensive and has options to cater to many different tastes and diet restrictions. We ordered the Poke Nachos and they were very good! Instead of tortilla chips they are served with fried wonton wrappers. Yum! Very crispy and delicious.

For my entree, I order the Lettuce Wraps with Chicken. They come with 3 different sauces-Peanut, spicy Thai chili, and a hoisin like sauce. I was happy and I enjoyed them. I would get them again.

My significant other ordered a three taco combo. When his food arrived he said that one of the tacos (it was prepared Vampire style w/toasted cheese covering the tortilla) was cold (icy was his exact words), limp, and seemed as if it had just come out of the freezer. Yucky. We brought this to the attention of our server and manager, who adjusted the cost of his entree to a 2 taco combo since he was not going to eat it. The taco combo comes with rice and beans and when he tried those, same problem. They tasted as if they had been retrieved from the freezer and quickly reheated (not fresh at all.) Ugh. At this point, he was over the whole thing and said he felt like he might get sick if he ate anymore. Uh-oh.

We were ready to go and cut our loses. Paid the bill on one of those table top card swippers (which I loathe because although it is convenient to be able to pay without waiting, it is irritating to have a machine on the table that wants you to pay to play games. Its a low class way for the restaurant/corporation to make money, IMHO.) He also filled out a survey where he voiced his displeasure about the experience. A moment later, the General Manager came out and apologized and we were given a $25 GC. I felt this was a very kind gesture but I doubt we will be returning. A shame since we live so close by. I rarely ever give a less than stellar review on a restaurant, but I felt I should. I have very, very seldom seen my SO unhappy about a dining experience, and this was certainly...