McDonald's — Restaurant in Alabama

It's McDonald's so don't expect anything more than a McDonald's. It's a quick and easy way to get rid of hunger with a lot of things to pick from the easy to read picture menu and reasonably priced, otherwise, the same thing at home would be 30 to 45 minutes to prepare for myself and eat a similar meal, depending on the meal. The food is not a good thing to eat regularly, but I don't think I could even if I wanted to daily eat McDonald's (aka DIY diabetes), but I'm trying to find a good way to eat healthier and save all the potential money spent and keep it a reasonable price so it's a compromise. It's fastfood🤷in America and it's not going anywhere! Employees are typically busy but they are often nice and it's a stressful job. Poor attitude and overreacting is often seen coming from a customer not workers, from my personal experience with McDonald's, and I have few stories from my own experiences. I have a lot of respect for the employees in the food industry because it's tough work. Overall, I never have had a bad experience with any McDonald's beyond a missed burger or fry, and I have enjoyed this one so I don't think I can ask for more than that. I'm not a fan of the app being pushed or the lobby computer used to place the order by the customer. That's why they hire people and it's redundant at best, not to mention it's a lot more work than necessary, many people aren't able to figure out how to use it, or want to waste 30 minutes learning to use it. Clean place btw, but all the main issues are not the staff's fault. I have to recommend this one if you enjoy McDonald's. The food is ready to eat with the same quality as I want from all the chains, fair prices, and expected times are met when I place my order and leave with it. No worries to use the restroom and worry if it's a horror story. My biggest concern is in 10 years we're going to have ai bots running the whole operation so enjoy it while you can see humans at work instead of robots, oh well, 😆🤷 not today at least? Enjoy!! Thanks for reading! *And bring back the big 2 story play...

This place is absolutely horrible. I placed and order at the counter and sat at the table for 25 minutes and watched others get their order before me. Finally I went up and asked for my meal and the lady said that they had been looking for me and that they had it back behind the counter. She then handed me a bag with food that was cold and did not offer to get me something fresh. I asked for the manager to see if we could resolve this. The manager immediately blamed me and was EXTREEMLY confrontational and said they were calling me (which is untrue as I was literally sitting 5 feet from the counter facing the counter, also what happened to the customer is always right). I asked for my money to be refunded back to my card and she started mumbling things under her breath and was rude. I realize that it is difficult to find employees right now, but that certainly should not mean that McDonalds should sacrifice customer service. I will never visit this location again and I am incredibly disappointed that you would have a person with anger issues as a manager. Additionally, I sat here while I was waiting and watched her being rude to other...

My fiancé and I were given the wrong drink in the drive-thru this morning. We set it back on the counter and when the lady returned, we told her it was not what we ordered. She told us she couldn't take it back and we told her there wasn't room in our car. Rather than offering a drink caddy, she threw the soda at our car and this woman, I assume the manager, came to the window telling us that it is OK for her to do that because they aren't allowed to touch it after handing it to us. So they're not allowed to touch it, but it's OK for her to backhand it at our car? I will never return to this location, I am calling corporate, and I should call the police for the woman ASSAULTING my car. I was trying to get a picture of the questions/concerns phone number and the manager and window attendant became hysterical screaming to me that it is illegal for us to take pictures in the drive through. Okay, so what are you doing in your drive through that is so against code you threaten your customers just for taking a picture? Maybe it's the fact that your mask is on your chin, your hair is not secured, and you're not even...