Toscana Italian Steakhouse — Restaurant in Amarillo

For my birthday I had picked out Toscana because I’ve heard wonderful things, which the atmosphere was absolutely PERFECT, every single one of us LOVED our food, now the service on the other hand was HORRID, I believe our waitresses name was Allie, she seemed snooty from the go, she was not happy when she seen my party, we were a diverse group of 10, a few of my friends had just got off and weren’t able to dress up but still were in casual clothes, when I had asked for a red beer she said no we can’t do that in a very ugly manner, which we read the menu and there was Bloody Mary mix so why couldn’t it be made? My friend had discreetly left to find her so he could purchase me a birthday desert, but when he went to find her she was at the table blurting out “where did he go?” Over and over again as if he left or walked on his ticket or something, she had found him at the bar requesting a birthday desert for me. While this is going down my mother and her boyfriend needed another drink from the bar but she didn’t care to ask them if they wanted another drink. I honestly felt that my group was discriminated by their looks, which she messed up because we all work in the service industry and tip very well, we all knew we would get gratuities on our large party, and we would’ve tipped fat on top if we had respectable service. I hate that we had a rude welcoming from the get go. I’d like to think that she just sucked because she knew she was getting a fat tip from the gratuity which is not a excuse since we always tip on top of that but I truly believe we experienced discrimination and I’m not sure if it was based off our ages or color of our skin, but it was sure uncomfortable and this is coming from the Caucasian women! We really enjoyed the atmosphere and food, I sure wish we could’ve said the same for our service! I’m not to sure if the basement is connected to Toscana but we sure had a sweet waitress downstairs and I believe her...

I would like to begin by mentioning that my first visit at Toscana Italian Steakhouse with my wife some time ago was exceptional; it exceeded all our expectations. However, last night was an entirely different experience for us. We began by waiting for our food for quite some time. Normally, I don't mind waiting, especially for exceptional cuisine, but unfortunately, that was not the case for all the dishes. The Lamb Lollipops were as delectable as they were on our first visit. The BLT Wedge was also delightful, although the wait for that salad was quite lengthy. While I am by no means a fast cook at home, I could have prepared that salad significantly faster than they did. Our main courses were where everything went downhill. I ordered the Toscana pasta & meatballs, and they were very below average; nothing about them stood out. My wife recently made meatballs at home, and no kidding, they were ten times better, and they weren't even homemade. The only notable aspect of the meatballs here was their size. The pasta was also quite below average. My wife ordered the Chicken Alfredo, which was a disappointment. The noodles were very bland, even after being submerged in a soup-like sauce. I've seen many Alfredo dishes in my life, but none like the one here very below average. The greatest disappointment, however, is that, as we all know, Italians are renowned for their exceptional bread. For this establishment to call itself an Italian Steakhouse and serve the most mediocre bread I've ever tasted is a disservice to the Italian culinary tradition. When it comes to the price, I don't mind paying good money for good food I do it all the time. However, for the very mediocre food we received at Toscana, it is not worth a fraction of the price they charge. We could have gone to another favorite place of ours for the same price and received significantly better food...

We made reservations several days in advance and upon arrival the host informed us we had two seating options, right next to the entry (one person staring at a wall, the other directly next to a wall) or in between two other couples eating. We asked for other options since the restaurant was mostly vacant with plenty of available seating, and did not receive another choice. There was plenty of seating available exclusively for two people to include up to our departure throughout the restaurant.

Sitting between the 2 couples was quite distracting since both had conversations going 2 feet away on either side. This was literally the only table in the entire restaurant where we’d be seated next to other couples on either side. There was an easy and accommodating solution they chose not to use.

The more significant issue, the “market price” of their ribeye is nowhere near worth the $70 pricing, not even close. Literally any other location that has steak on the menu would be a better choice for 1/2 the price throughout Amarillo. My wife ordered the same steak and it was significantly thinner and didn’t appear to be 16 oz worth of steak. Overall disappointing visit. If you’re spending $200+ this experience isnt for you. Save your money and...