Sadako Japanese Restaurant — Restaurant in Ann Arbor

Called and placed an order, they did not tell me the total, when my friend went to pick it up they asked if the order was for Leah C (my name) my friend said yes and they gave us an order which he paid the full amount for with a 20% tip. When we opened it at home, we realized it was wrong and immediately called in. I explained that I wasn’t sure of the best course of action but I didn’t really want to come back. I asked if they could refund me because I wouldn’t be eating $70 worth of food that I did not want and I knew they couldn’t take back the food to sell anyway. They said that I needed to come back because I was not allowed to have $70 worth of food that I didn’t pay for. Even though I did pay for it! I said I wouldn’t be eating $70 worth and that I would just eat what I liked so I wouldn’t have to come back. I told them I had already opened it and they said “oh so you’re already eating my food”. It turns out there were two orders for a Leah C. They asked why I would pick up the food that wasn’t mine and that I should have confirmed what was in my order with them. However, that is their job and I had no way of knowing how much food I would be receiving or whether it was right until I opened it. They said that I only had two options which were to bring back the food and get refunded to pick up my own food or keep the food and pay what we paid. When I asked why they were so upset, they said I gave attitude first which is why they were giving me an attitude. They then said (with major attitude) “I’ve given you your two options, call back when you’ve made your decision” and then hung up on me. This was said by a ~30ish year old person who typically is at the front, when I asked for their name they hung up on me again without letting me talk to a higher up. I’m sure this person doesn’t represent Sadako’s attitudes but everyone I know will not be coming back until this is resolved. All it would’ve taken was an apology and an effort to make things right. This has nothing to do with the kind girls who are in college in the front, they were very sweet and attentive, this is specifically about that one person and when I find their name I will come back to the...

Nestled within the heart of the Ann Arbor, Sadako is a sushi restaurant that promises a transcendent dining experience. But what I encountered on my recent visit was nothing short of extraordinary, as I watched a fellow diner's culinary experience turn into an intellectual revelation.

Walking into Sadako, the ambiance immediately sets the stage for an extraordinary dining journey. The decor is elegant, with subtle Japanese motifs that create a sense of tranquility. Soft, ambient music wafts through the air, adding to the overall serenity of the place.

The extensive menu offers a wide variety of sushi options, from classic nigiri to creative rolls. I decided to try the Crunch Roll, which came highly recommended by the staff. The roll itself was a masterpiece – a harmonious blend of tempura shrimp, avocado, cucumber, and a hint of spicy mayo, all encased in a delicate rice and seaweed ensemble. The presentation was as pleasing to the eyes as it was to the palate.

However, what truly made this dining experience extraordinary was the man seated at the adjacent table. He ordered the same Crunch Roll, and as he took his first bite, it was as if the flavors had triggered a remarkable transformation. His eyes widened, and his demeanor shifted from ordinary to extraordinary. It was as if the flavors unlocked a hidden reservoir of intellect within him.

As he savored each bite, he began to articulate profound insights on topics ranging from quantum physics to the philosophy of existentialism. He engaged in a spirited conversation with his dining companion, who appeared equally astounded by this transformation. The entire restaurant seemed to be drawn into their discussion, as if witnessing a live intellectual performance.

This serendipitous occurrence, while unusual, added an unforgettable dimension to my dining experience at Sadako. It was as if the Crunch Roll held the key to unlocking the mysteries of the universe. The juxtaposition of culinary delight and intellectual enlightenment...

Unfortunately, I think this will be my last time ordering from here. I used to come eat in person weekly, and I was a known regular. The few times I would order carryout, I would be missing a sauce I paid extra for, but I tried to let it pass because it was post-Covid, and I myself have worked as a waitress and prepared all of the carryout orders at my family's restaurant since I was a teen, so I understand that there will be some mistakes. Tonight, my roommate and I ordered some sushi from Snackpass, and tipped almost $7. The roads aren't too great, especially in my neighborhood and by Sadako, but we figured a nice sushi takeout would be worth it. We got home, and realized that one of my rolls was missing, aka half of my order. The miso soup my roommate ordered was also cold. I called the restaurant, and the young guy on the phone talked to his manager, who said they could give me store credit for the next time that I would order. Didn't offer a refund, or to make the order and give me a slight discount for the inconvenience of having to drive back. I ended up getting a refund and am now hungry. Maybe I am being harsh because I have worked in the position, but whenever I made a mistake with carryout orders, I ALWAYS fully discounted it if I forgot an item, and even drove to customer's houses to deliver the food that I had forgotten. It's not like I was asking for that, but the service couldn't even give me the bare minimum of making the roll that I ordered. If you want sushi in Ann Arbor, I would recommend checking out Sushi Town instead, and support that small business over this one. Also, don't appreciate that the server got my $7, and I didn't...