My wife and I had our wedding here in November. It is a beautiful venue in a wonderful location right on the Asbury Park beach with great food. However, that is where the positive review ends. The event team there is the reason for the 1* review.
Below are all of the issues that we had with Victoria and her team: The information packet provided to us listed $1650 as the cost for a beach ceremony. They later changed this and decided to charge us $2000 as we were told the $1650 was "outdated information."
We were told we had until 2pm on the day of our ceremony to decide on whether we wanted the ceremony Indoors or Outdoors. On the day of the wedding, I called the venue at least 5 times prior to 1pm to discuss plans on indoor vs outdoor, but nobody ever answered the phone or called me back. As a result, the venue made the decision for us to set the ceremony up outside despite it being a cold rainy day. We weren’t even sure if the ceremony was being set up inside or outside until we arrived since nobody answered the phone or bothered to call me back.
The event team requested that we provide a map and details on where all decor should be set up. My wife provided a very detailed map as requested, with notes on where everything went, which we went over with Victoria during our visit. Upon our arrival to the venue, several pieces of décor were not placed in their designated location listed in the plan and other items like the wedding programs were not even placed out at all.
There was no coordination between the event team with the DJ & us. For our entrance to the reception, the DJ was asking us for everything, and we had to just coordinate our own walkout with the DJ as nobody from the event team was there to guide us. I did not expect to need to be planning things during our wedding, as we were told that is what our “venue coordinator” would handle as per our package.
At some point in the night, neither of our coordinators were able to be found. We later found out that they had left for the night, hours before the event ended, and we were apparently left in the hands of the maître d (which we were not made aware of nor were we even introduced to her). During our meetings leading up to the wedding, we were assured that we had the services of an on-site coordinator throughout the night, which was not the case.
The event team never placed out our wedding favors for guests to take. They were stored under a table and the team forgot about them.
Cake was not served to every guest even though we were assured it would be. Instead, they put out a few slices on plates in the back of the venue without even informing guests it was available.
They decided to hang our donuts on some donut wall they had, instead of the stand that we provided. This resulted in most of the toppings falling off of the donuts and onto the table.
When the team packed up our items at the end of the night, they broke several vases, while others still had a significant amount of water in them that spilled all over other items making a big mess. Additionally, other items were not even returned to us and the staff had no idea...
Read moreMy fiancé Rick and I fell in love with Tim McLoones Supper Club in Asbury Park the moment we walked in. The views of the ocean, the layout of the room and all the windows made this venue just the perfect spot for us. Working with Samantha and Victoria was simply flawless. They truly are a dynamic duo who love what they do. From our first meetings with them to our wedding day they both were always fun, energetic, detail oriented and listened to our ideas. I had a vision of how I wanted the room, I put together candles for all the tables and did my own centerpieces. The room does not need a lot, it’s gorgeous alone. So when the big day came I was nervous if my vision would be the way I imagined it. All I could say when I walked in to the room was WOW, my breath was truly taken away. Victoria had the room set up even better than I had envisioned. It was romantic, elegant and simply beautiful!
All the staff were amazing to work with, they were right there when needed and quick to respond with any questions we had. The bartenders were quick with making cocktails, the bar was always kept clean. Everyone was super friendly and very attentive.
Now on to the food, our guests were blown away with how delicious everything was. The food was one of the main reasons we picked McLoones, because it’s cooked to order and not prepared hours before like your typical banquet hall meals. There was not one complaint with our selection. We chose the Gone With the Wind package, from cocktail hour through dinner our guests raved about how wonderful the food was, that there was so much and so many delicious choices.
If you are looking for an intimate wedding space, from the ceremony to reception you can’t go wrong with Tim McLoones Supper Club. We had 107 people and there was plenty of room. Our ceremony was inside, right at the stage with pretty starry lights behind us, cocktail hour was out on the balcony which gave our guests the chance to enjoy not only the ocean view but the soothing sound of the waves. The dance floor is large and there is plenty of seating. It’s an amazing venue... you won’t be disappointed. We look forward to going back. Thank you Victoria, Samantha and Tim McLoone’s Supper Club staff for an unforgettable wedding day, we couldn’t have been happier!
Xoxo Jen &...
Read moreWe are a local architecture firm and held our office holiday party here recently. Having been to the Supper Club for different music events throughout the years, I wasn't sold on how their event planners, Vicki & Libby, would be able to create a warm and inviting place for our 48 staff members in a room that can accommodate 160 guests. But I have to say, they knocked it out of the park! The placement of the buffet tables to close in the space a bit was perfect and they were happy to accommodate my requests when it came to fostering an environment where everyone could choose to casually hang out at hi-top tables, at the bar, in the seated window spaces or at regular tables with their colleagues. They rolled in a Christmas tree for the stage, designated an area for our selfie station, permitted us to add our company logo to their 2 LCD panels on stage, provided a microphone for our speeches, played my specific Spotify playlist for us in their audio booth, etc. We did not pay extra for these items/services. Our add-on appetizer table by the bar was perfect for guests who arrived hungry and needed a little something before the buffet came out. The food we chose from their generous menu was all wonderful. We added a carving station with roast beef, which got rave reviews. The staff was perfectly accommodating that day, even to our gluten free employee (which I had forgotten about!). We chose the open bar tab package which worked out great because half of our staff doesn't drink alcohol. We have a culturally diverse team scattered amongst all ages here and as the HR Manager, it was important to me that EVERYONE had a good time and felt they were appreciated. I received fantastic feedback across the board. Especially from our Owner/Principal. He couldn't have been more pleased. Big thank you to Vicki & Libby for making...
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