Cold Stone Creamery — Restaurant in Ashwaubenon

Cold Stone Creamery has undeniably become my go-to spot for ice cream indulgence. Whenever I find myself craving a sweet treat, I know exactly where to head. One of the standout flavors for me is the Birthday Cake Remix. Every bite is a delightful combination of rich cake batter ice cream mixed with rainbow sprinkles, fudge, and cookie dough. It’s a flavor that hits the spot every single time—creamy, satisfying, and just the right amount of sweetness. I’ve sampled various flavors over my visits, but nothing makes my taste buds rejoice like this one!

Additionally, I have to commend the staff at Cold Stone. The service is consistently fast and friendly. The employees seem genuinely enthusiastic about helping customers create their own delicious concoctions, and their positive energy adds to the overall experience. There’s something about the excitement of watching them mix your ice cream on the cold stone that makes the visit even more enjoyable.

However, my recent visit was slightly tinged with disappointment as I had hoped to take advantage of a birthday deal, which I thought was a customary offering. Unfortunately, I didn’t receive any discount or free treat, which felt like a missed opportunity to celebrate my special day with even sweeter perks. I understand that not all locations may have the same promotions, but it would be great if their birthday offerings could be more consistent across the board.

Overall, Cold Stone Creamery remains a top choice for ice cream lovers like myself. The Birthday Cake Remix is always a hit, and the vibrant atmosphere combined with enthusiastic service enhances the overall experience. I just hope that next time, I won't miss out on a birthday deal to sweeten the occasion...

If I could give this ZERO stars I WOULD!!! I went here with my family (going along with the post before mine) and I’m also upset with the service and quality of ice cream was. Honestly we forgot to write a review a few days ago but that doesn’t take away at the fact that our food was disgusting. I have given this place so many chances. I normally order on DoorDash and the two times I did, something was always forgotten. My ice cream sandwiches, and an entire ice cream by itself. I always let it go because I don’t want to be that person, BUT ENOUGH IS ENOUGH. To find Chlorine chunks in ice cream is foul. It wasn’t found in my ice cream since I had chocolate but the other ice cream was sweet cream? I think. This place is ran by 16 year olds that are incompetent. There’s no point in calling anymore considering things will never change. I have called previously about my cookie sandwiches, but couldn’t get the order until hours later. I will take my money to smart cow...

I had cold stone with my family a couple days ago, a young snobby girl named Katie with brown hair served us, had the worst customer service ever. I thought the customer service would be the worst part until we took a bite into our ice ice cream...My ice cream had a chlorine taste to it, and chunks in it..one of my family members threw up in the vehicle on the way back home from cold stone..when we all got home I dug this out of the ice cream, I’m not sure what it is but I’m very disappointed in cold stone and we will never come back. I don’t get how chlorine is in my ice cream but it definitely disgusts me. I rubbed it in my hands and it feels like salt but definitely doesn’t taste like it! I am posting this to let others know if they had this horrible taste as well. Please do not go here. Photo for reference of the powdery chlorine in my...