Dairy Queen Grill & Chill — Restaurant in Atlanta

I've been a faithful DQ lover my whole life - tonights service was unacceptable. The service has really gone downhill here. Just 6 months ago, they used to be friendly and fast. I've even left a good review before.

The new ladies at the window are terrible and rude. My past two experiences have not been good at all.

Tonight I came in to order a blizzard in the drive-thru. They close at 9:30, I came in at 8:15. The car in front of me gave up after waiting too long and pulled away. I sat at the window for another 3 to 4 minutes while no one responded, watching the cars in front of me move forward. I finally gave up and just pulled forward.

I get to the window, the young woman looked at me like she was mad. I had ordered a special blizzard and she literally rolled her eyes at me, pulled out the pre-made blizzards from freezer and slammed them down to remind me that I was troubling them. She told the other young lady to make it and give it to me when finished, then walked away. The other young lady gave me the blizzard and gave me a mean stare like I had troubled her. I said Thank You - she also rolled her eyes at me!!!

I was nothing but friendly to them. Getting a blizzard is exciting for me.

That was the worst DQ experience...

I was in here yesterday (a Wednesday evening) maybe an hour or two before close. All I ordered was the Superman blizzard that was limited edition for the new movie. Was super excited about it. I get there and order with my partner; the blizzard is literally the only thing we order. We sit waiting for 10 minutes and people come and go and get their orders. It took nearly 20 minutes and us going up to the counter to ask about the status of my Large blizzard only to find out it had been made and literally was melting on the counter. They gave it to me after it was mostly melted but I didn’t start eating it until we had actually left. It was so frustrating because there was literally no one in the building and the workers did not look busy at all. Door dashers were coming in and out as well and they were being served, just not me even though I wasn’t out of view from the counter. The blizzard tasted fine, but obviously had melted. The older lady who realized we hadn’t gotten it yet clearly felt bad, but the younger girl seemed to have...

First and for most the drive thru speaker does not work so I could not look at the menu while ordering. The cashier was rude, blank expression, and not friendly. I asked her if I could please have my tenders a bit crispier than normal , she told the people in the back and they yelled out as loud as he could “we don’t got time for all dat” I told the young lady at the window that, that was extremely rude and I am a paying customer. She looked me directly in my eyes with no expression and ignored what I said. No apology. She told me to pull over in a parking spot to wait for my food. The man that brought my food out did not even look like he worked there. He had basketball shorts on, a durag tied around his head and a Dairy Queen hat twisted to the back of his head. None of the employees had on masks or gloves. The worst experience ever. I will not be back to that North Ave...