Went by on Sunday at 5pm way before close and the door was locked. I walked up with several other people and as we were verifying the hours an employee with a bag of trash just pointed at one of the many signs of the door which said they were closing early for a Christmas party. Itâs perfectly fine to celebrate but why not do it at the end of the day or during the time the shop is closed? Not one of us outside appreciated the way we were told. The person could have just talked to us. They were already gonna take out trash so why treat your customers this way. I probably wonât be back despite prior positive experiences because of this. It meant I couldnât get the gummies I need to sleep. Just a âHelloâ and âSorry we closed crazy earlyâ would have been...
   Read moreZero help from staff. You will be ignored if you go inside looking to spend money. The kid at the counter was busy joking with the other bystanders instead of assisting paying customers. I left there after being unassisted and not seeing the items I came for. I can't say I'll be going back to Xhale in general. After leaving the location on Ponce, I drove past the low inventory spot on Cheshire and got friendly service at Cliff Smoke Shop at the end of Sheridan off Cheshire. Xhale City, get better staff or fewer franchises. The local vape shops have better prices and better...
   Read moreMy name's pat and these guys are the bomb. No matter what the occasion, they got your back. I recently had an appointment where I needed some cleansing and christian one of the reps at the Ponce location helped me tremendously. He is so well versed on all products in-store as well as elsewhere. He can make any visit very pleasant. As far as vapes and accessories go they are magnificently stocked with any and all attachments for your preferences and specifications. Love these guys to pieces. Becca is the bomb too she has made shopping for...
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