Extreme Teriyaki Grill Express — Restaurant in Atlanta

Mediocre hibachi place. Food was decent with large portions. Horrible customer service. Ordered shrimp hibachi entree with a side of mushrooms and miso soup for later. My husband ordered the steak hibachi...which he said was not that good and like eating rubber. Everything was ok for me until I found a hair-like substance in my food. I told my husband and he took the plate to one if the cooks to tell them we found a hair in the food. They recooked the food but while they were doing it I watched them talking about my plate. I then heard the cashier that rung me out said he “is going to let her know,” so I immediately knew he was going to come over and say something to me about the food.

He then comes to my table with the plate of food we returned and he tells me that the hair wasn’t hair... it was a strand of PLASTIC and the plastic comes from the forks. I don’t care if it was hair or plastic, I don’t want it in my food! No need to explain! And the funny part is, I didn’t eat with a fork! I ate with chop sticks so how did fork plastic get into my food?

Immediately after that encounter, I returned ALL of my food, including the soup. I’ll never eat here again and I wouldn’t recommend anyone going to this place unless they want to risk eating strands of plastic in their food. Go to the Parilla Mexican restaurant on the other side of the lot. Their food was ten...

Not good. We ordered a chicken hibachi noodle and a chicken fried rice. The hibachi noodle was surprisingly bland while also tasting incredibly oily. There was a strange flavor to it that I could not pin point. The yum yum sauce was not as good as a traditional hibachi restaurant. I see other reviews have said the sauce is good so maybe it’s just my taste buds. I didn’t even try the fried rice but I was told it was good.

Additionally, the restaurant itself is in desperate need of a DEEEEEP clean. The walls are dripping with oil. I made the mistake of looking in between the booth seats. The floor was disgusting. They have the computers wrapped in plastic wrap because everything is covered in oil. Also it was very loud inside from what I assume was a kitchen vent or fan. Something positive I will say is that one of the employees was very good about cleaning tables right behind people when they left.

Perhaps it’s bad luck for me. Unfortunately I’ll never return...

My first day I purchased 2 orders of California Rolls and 2 orders of veggie egg rolls that come in 2. I was impressed with the flavor of the spicy mayo sauce and how good the egg rolls were (1st & 2nd photo) so I decided that I would come back the next day and buy more (3rd & 4th photo). Unfortunately on my second visit I had 1 tray missing crabmeat and every one of those rolls fell apart once I grabbed them. They were stingy with the amount of spicy mayo in the cups to the point I had to go back and ask them to put more in the cups and STILL didn’t have enough even after I offered to pay. When you walk in you can smell the grease so my guess is the grease needs to be changed. Customer service wasn’t bad but it seems like when you have different people on duty you will get...