gusto! - healthy bowls & wraps — Restaurant in Atlanta

I felt so disrespected by your staff. They were rude. Made my food incorrectly and when I got home to eat I couldn’t because there was hair in my food. I then had to get back in my car to return. I showed them the hair and how it was incorrectly made then asked them to remake it. I asked what they would do for the inconvenience and they just stared at me. I asked since I had to come all the way back if they would refund as well or make double and the worker proceeded to be disrespectful and shared that they are convenience me by remaking it. He then proceeded to talk about me while I was standing there to his coworkers and no one helped. It was humiliating and very disheartening. I asked to get the contact for corporate and was told to scan the QR code. I was eventually refunded and later the manager remade my food but not after the humiliation and all while the worker still talked loudly about me so I left without the food.

This is my 3rd time here and 2 out of 3 times had horrible customer service issues. One other time was a ridiculously long wait time while each coworker said it wasn’t their job to...

If you’re looking for fresh, healthy food on the go, look no further than Gusto in Atlanta. From the moment we walked in, the atmosphere felt bright and welcoming. What really made our visit stand out, though, was Herneshia. She was truly the sunshine on our rainy day! She took the time to walk us through the menu, explain the different flavors and combinations, and made sure we felt completely comfortable trying something new. Her energy and genuine kindness made all the difference.

The food itself was just as impressive—fresh, flavorful, and filling without being heavy. You can tell that quality ingredients and thoughtful preparation go into every dish. It’s rare to find a fast-casual spot that delivers both excellent food and exceptional service, but Gusto nails it on both fronts.

We left not only satisfied with our meal but also feeling cared for, thanks to Herneshia’s hospitality. She truly went above and beyond and made us excited to come back again. If you want a place that combines healthy eating with outstanding customer service, Gusto is...

i’ve been eating at Gusto for years and have had all the menu items several times over. i especially like the seasonal specials because they’re always pretty impressive. but when i went on August 16th the curbside experience was pretty offputting. i called the store and an employee named Misha answered the phone as if she was annoyed that i was calling to say i had arrived. she also seemed unsure about what to do next, when in the past curbside has been a pretty seamless experience so i was turned off by that. the jerk ginger pineapple bowl is one i’ve had before but this one was just okay? i feel like there’s an element missing from when it was last offered. i also love the limeades and tried the watermelon one, but it was more bitter than sweet. i figure this may be because watermelons aren’t in season anymore or when they made the batch i had, these was more rind used. overall a less than stellar experience which is frustrating because i love...