A terrible experience. Entered the establishment at 4:07 PM, was not greeted by a member of the team so we sat ourselves. A few people in our party had to use the restroom so the rest of us waited for them to return before confirming if a waitress or waiter would be helping us. We were informed that they were running a little late because they did not have a manager in the restaurant, but someone would be with us shortly.
We waited for an hour and no one ever came over to even ask if we would like water or anything to drink despite there being several members of the team walking around the bar area.
In fact, I made direct eye contact with several of them while never being acknowledged, mind you this is after an hour long wait. A person from our party goes back to the restroom and returns saying that employees were in there just laughing and playing. This was particularly upsetting considering no one had the decency to provide service.
We finally got up to leave after finding other dining options in the area. We walked out of the restaurant, passed all of the employees and no one said a word. They did however get up to lock the door behind us once we exited the restaurant. This was insulting because it seemed as if they purposely ignored us so that we would leave and literally locked the door as soon as it closed. I wish I was exaggerating.
While waiting for the elevator, a gentleman walked up and asked how we were enjoying the hotel, we told him we had just stopped by for lunch and were not enjoying it at all. We informed him of our experience to which he apologized. He said the restaurant did not open until 5 which contradicts the hours posted on the website. Also, it was after 5 o'clock when we were talking to him and the door was still locked. So they were not opening at 5 either. He says he'd inform the food and beverage manager and promised they would look into it. We were appreciative, but had little faith anything would come out of our feedback.
We left and ate elsewhere and likely will not be returning to this location...
Read moreTerrible experience. Will not be back. I had 2 friends in town and our group of 5 decided to come to the bar before a concert at State Farm arena. We got there around 4 and it was not busy. Bartender had the WORST attitude - eye rolls, barely spoke, terrible facial expressions. I cannot stand a bad attitude. If you’re going to be in the service industry LEARN CUSTOMER SERVICE - especially with customers that are friendly and have manners. One would hope with an attitude like that she could back it up with delicious drinks. Nope - the worst drinks I’ve ever had. The old fashioned was not even drinkable. We order a few appetizers and they came out in approximately 12 minutes and tasted right out of a frozen box of TGI Friday’s apps. Will absolutely never be back or recommend it to anyone. I can deal with having sub par drinks and food if there is a view and friendly service. There are other places in Atlanta with...
Read moreI was visiting my best friend in Atlanta and we wanted to go out. We had initially wanted to go to dinner and couldn't get a reservation for our fave reataurant. So we went to this rooftop lounge recommended by a friend.
This is a beautiful spot. The DJ was great and had a good range of songs, from classics to new skool.
The chef did a great job, too. I ordered the shrimp roll, and my oh my, that was delicious.
We weren't sure what cocktail to order and asked the bartender to create magic for us, and that was one of the yummiest cocktails I've ever had.
All of these for under $100. Hands down, a beautiful night. The view of the city, and the huge Mercedes theatre from this spot is a sight to behold. I'll definitely go again whenever I...
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