How is it that I tell just about every person that I know how great St. Germain is but I did not let my Google family know?? It's time to document this greatness!
I have patronized this cafe more times than I would like to admit. I am glad that it is not in closer proximity to my residence because I would be in trouble.
The cafe can be a little tricky to locate. If you are on foot and are next to Velvet Taco and/or Puttershuck you are in the vicinity. For reference it is across from Cathy's ice creams and next to Puttershuck.
When you walk into this establishment you get the feeling that it is the real deal! St. Germains mission statement is "A little slice of France with a dash of southern hospitality." The mission has been achieved with the ambience, the presentation, the customer service and best of all the quality and taste of their food.
Let's start with the service. Every time that I have opted to stop in the staff go above and beyond to provide a friendly and what appears to be genuine greeting. They also go out of their way to describe the desserts and answer any questions I may have. They far exceed my expectation for recommendable customer service.
This time around I was convinced to try the Celeste Vanilla Mouse (White ganache, red velvet and fig.)I was won over with the description including red velvet cake! I also tried a raspberry violet macaroon. My friend ordered the Tropical ( Mango, banana and coconut mousse with pineapple panna cotta almond base), and the lavender macaroon. This was my friends first time visiting this cafe and she was won over on her first bite. While I enjoyed the options I went with, I do have to be honest and say that I enjoyed the tropical dessert and lavender macaroon the best! It was the combination of the fruits with coconut and that pie like base for me on the Tropical! If you like desserts that are fruity and not too sweet the tropical is a must try! The macaroons are just perfection! Macaroons should have a slight crunch, with emphasis on slight! St. Germain has perfected this art! You can't go wrong with any of the macaroons!
I would also like to note that this place is always clean. We ended up being here after closing. We witness the staff cleaning the place and I was impressed. This is one more reason why I will continue to patronize this cafe.
If you have not figured it out yet, I highly recommend this cafe. No the prices are not cheap. I think I paid about $12 after leaving a tip for my two items. I personally don't mind the cost. I think the cost is aligned with the quality product that you receive. The desserts are like tasty piece of art. If you are in the area you will be doing yourself a disservice to not stop in! I am sure you will find something you like. In addition to desserts they also have beverages and savory items to chose from. I look forward to coming back and experiencing...
Ā Ā Ā Read moreCustomer Service Ruined Great Food: First things first the cashier was super kind to me which is why I was so confused about the actual service. This was my first time visiting and I ordered some tarts, an iced coffee, and a quiche. The cashier asked me two times during our conversation if I wanted my coffee hot or iced and both times I told her iced. I also told her yes I wanted my quiche warmed when she asked what my preference was, she then asked me to wait a few minutes while she warmed it and grabbed the coffee. So I was surprised when she brought the food over to me and my coffee was hot and my quiche was ice cold. Again, she asked me to wait so she could warm it and then when she brought it to me a few minutes later it was ice cold and the iced coffee I ordered and repeated "iced" for twice was piping hot. Also it had cream included already but she left a good amount of room so it wasn't a full cup (Ill include a photo). Now I can't say why she did that exactly, I can guess as to why but I don't know for sure. What I do know is that her demeanor was a total 180 from the service I received--so much so that it felt intentional. But the tarts were tasted and looked amazing! I would definitely recommend those and the ambiance of the bakery but it's an honest 3 stars for...
Ā Ā Ā Read moreIf I could give a zero star I would. Solely based off the service staff. All events happened 2/12/2023 around 4PM. We were treated so poorly i felt like i was in a movie. When we got up to the case the older gentleman working popped his head instead of using words and had a disgusted look on his face. Maybe two seconds after he asked(popped his head) what we wanted he said ā we prefer our customers to know what they want before they walk upā. Ignoring his disgusting behavior, we ordered several items which he assumed were to go. When we said ā no itās for hereā he threw a plate from the pile down, nearly breaking it and grabbed our items aggressively and moved them to the plate with poor presentation. The other worker raised her voice at us stating if we wanted drinks we would need to order them quickly or she was going to help the others behind us. Looking behind us there was literally one customer. When we moved over to talk to her, the man behind the counter began to talk poorly about us to the next customer as if we had done something wrong. Easily the rudest workers and staff Iāve ever come across. To top it off they rang the product up incorrectly and the drinks were about half full. Definitely will not be returning and Iām surprised the reviews...
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