Arbor Walk // Masala Wok Indian + Asian Fare — Restaurant in Austin

EDIT 8/12/2022: I made an online order for pickup tonight, and when I realized something was missing after getting home I called the restaurant. Nilo proceeded to say that she absolutely remembered putting an item in my bag which I was explaining was not there. I purchased almost $60 in food tonight only to be told I’m lying about 2 naan missing from my order. I didn’t even bother mentioning that my paneer tikka kabob was chicken when I opened it because Nilo was arguing with me and speaking over me on the phone. I have been a good customer over these last 3 years, and I can assure you I really did love this place, but not after being accused of not being truthful about 2 naan missing in an almost $60 order. I wasn’t asking for anything crazy…I was asking if I could save myself an almost 20 min drive one way tonight and get some naan at my next visit…literally cannot even believe someone would accuse me of lying about 2 naan. I should’ve complained about the kabob order being messed up, but who can get a word in with the champion of the Masala Wok debate team—Nilo! 🙄

Original review: I love this restaurant! Every time I come here I get greeted and smiled at. People come by the table and check on me to make sure I am okay, and somehow someone always sees when I’m going to leave and they make sure to say bye. One of the lovely ladies there tonight remembered my little baby since we occasionally dine in at this restaurant. I thought that was really sweet because we are just low key people…get in and get out. I know this is more Americanized Indian food, but we (my Indian husband included)...

Everything is good we love this restaurant as always. Girl who took my order and the boy who was packing my to go order was very good. but I don’t like manager Saumya’s attitude and the way she treat the customer. Most of the time she is very rude and mean. When I was waiting for my order to prepare and ready to pack I just thought to pick up spicy sauce and some utensils like spoons, fork and knife then she was so rude telling me why are you picking up how many people you have order? It was so rude. Is she not understand when I effort to order $80.00 lunch then why do I take unnecessary utensils which don’t even cost cents. I kept all back once she told me. I was feeling embrace the way she was talking. Also while leaving she instructed the boy who was packing my food that don’t put any utensils since I have taken those from other side. Also the green sauce was almost out and. It’s watery I asked her to refill she said that’s all I have then I said I need it so she refilled but while refilling she was telling me it’s very easy to make it home. In that case yes I know how to cook why should then I order all food to your restaurant and make a sauce at home. I told her I have a lunch meeting at my office and I am in hurry and I can’t make this at office. I felt really bad the way she treated me knowing us from long time and having this kind of the customer service is not good at all. All other staff is really good, and they gave the best services. Food is always excellent and...

Ecellent food here!!

Indian food has been on my menu for about 10 years. Been to some really good places and some places that were not so great. Typically, you only get good Indian food from traditional "sit down" restaurant environments, where you have wait staff tending to you. Here, you walk up to the counter, order, and they bring it out to you when it's ready...usually 5-10 minutes.

They'll spend time with you to help you order if you're unfamiliar with the menu. This can sometimes cause the line to move slow, but rest assured, when it's your turn to order, they'll spend as much time with you as you need to make sure you get what you want. The food here is really, really good. Many Indian people also eat here, which obviously says something about food quality and authenticity. Plus, they've got a real simple kid's menu too, with all of the typical spicy Indian food elements removed.

Samia, the manager here, is awesome. Incredibly friendly, accommodating, and knowledgeable. Danny is also awesome as well.

Side note If you like Sriracha sauce, but you wish it was heavy on the garlic, more spicy, and a little oily, I'd recommend getting a side of their Szechuan sauce. It's some really good stuff. They also make a fried rice dish that uses that sauce during the cooking of the dish.

To date, I haven't met an item on their menu that I...