Starbucks — Restaurant in Austin

Carlos is very rude and this Starbucks always is out of whipped cream or unable to make the drink that you want! I work at a facility close by and I have NEVER HAD A SATISFACTORY ORDER! My coworkers refuse to go to this Starbucks but in desperate times when we are busy and need a lift, this is our closest option that can give us immediate relief without having to pay the extra delivery fees. However, it’s not worth it. They don’t even know how to actually mix a drink properly and they always have excuses for not having supplies. My coworker ordered drinks for everyone one night and I had requested a Frappuccino. Carlos (coworker described him as the male that always wears a mask and has curly hair) said that they didn’t have the “ingredients” to make a Frappuccino and didn’t even try to do anything about it but after my coworker asked “could you just make it on ice instead?” He did do just that. But how are you capable of making it on ice when it’s literally just a blended version of it on just plain ice? If their blender is not working then how are they even able to call themselves a coffee shop let alone a STARBUCKS!!!!!!! This is the worst Starbucks ever. I do not recommend even trying to attempt going to this Starbucks. It’s a disgrace to their name and what I’ve always loved...

No respect. All were confused. Talking to each other while I was ordering and the one with the glasses was the worst. She walked off and I wasn't even done ordering. Definitely not the Starbucks spirit I'm use to. Since we all had to hear about it, I hope the other employee shows up to work. Just unprofessional and unpleasant! To add screwing up customers orders back to back to back!! Drinks didn't taste like it was supposed to and they over cooked my sandwich. The bread was so hard I couldn't eat it. They would make drinks, sit it on the counter and walk off. We were standing there with other customers asking each other what...

As a former starbucks member, I am consistently shocked to watch the staff incorrectly make drinks over and over again here. Today I watched them make my blended drink out of order, with additional ice, and without coffee in my frappuccino, when I asked if it had coffee in it- they confirmed. It was clearly a lie- I have never had a drink turn out so blatantly wrong. Last time I ordered a matcha frappucino with oat milk, they made it with whole milk despite writing the accurate description on the cup. Service is slow, unprofessional, and chaotic. This store needs an overhaul, attention from the district manager and clearly much...