1 star is all i could leave cause half a star isn’t an option. my friends and i came here when we came into town for a night to visit. my friend had suggested it after she saw this place on insta and we were really excited. saw the menu online with their great selection of in house brewed options seemed amazing. when i say the anticipation was the only excited part of this place- trust it was. we got there and it was so dark inside and i get it was on a saturday night but we didn’t go to a club or some drinks only pub so why was it so dark ??? when we walked up to the bar to order, there were only 2 bartenders, a man and woman. the woman bartender with the mask and short hair was a living attitude. and as someone who works in the service i get sometimes you deal with annoying customers but to give everyone a disgusted attitude is ridiculous. after she rudely told my friend she couldn’t make a simple mixed drink (considering the entire full bar behind her staring us in the face) we all put in our orders and happily sat down to be very much away from her. our food was good enough. the hot sandwich i will say was spicy for sure but that was it. it lacked actual flavor. and i can’t remember the burger but it was the one with the onions cooked into the pattie’s and while it tasted great, it was so messy to eat i lost my appetite eating it. one good thing was the hard seltzer made in house. the was delicious and i would’ve definitely gotten a second if i didn’t have to deal with that bartender again but unfortunately the guy was busy. we ended up leaving cause why stay someplace where we obviously were an inconvenience...
Read moreSo we went kind of late 9:40. The kitchen closes at 10pm. We ordered by 9:44. I was bought out a super burnt none spicy “hot chicken sandwich”. My boyfriend was bought undercooked soggy wings. We both took ONE bite and decided not for us. We had ordered drinks. The mommy shark is delicious fyi. I go to send my food back and state it isn’t spicy, they then take my bitten food in back and drown it in hot sauce. I apologize and say no thank you. You can just take it off the bill. Which they were trying to refuse because we ordered so close to the kitchen closing which my boyfriend replied we could tell referencing the food quality. So then they are saying they can’t take the items off the check until after 4pm. I then ask for a receipt and magically they can void it and two charges will appear on my card one will fall off which I told them was FINE.4 times before it happened. I feel as though they were never gonna refund me. As the guy kept saying this is really gonna hurt us trying to make us feel bad for not eating inedible food and my refund wasn’t processed UNTIL I insisted on a receipt. We were gonna return for the good drinks but the scam has ruined that. Avoid at all costs. Understaffed and will blame that on you. Also the blonde manager...
Read moreI had friends in from out of town for a very special occasion ( 11/11/23) . I had heard awesome things about Wet City and begged my pals to go . Sadly, when we got there it wasn't nearly as exciting and inviting as we had hoped . It was dark, and boring to say the least ... more like "Wet Blanket" as my pals put it . The biggest disappointment wasn't the food, as they actually have some tasty dishes ! IT WAS THE SERVICE FROM THE BARTENDERS!!! They were all quite unfriendly and never said hello or welcome when the 4 of us approached the bar. The one gal with the mask gave me an attitude when I asked her what the frozen beverage was ... and seemed even more annoyed when I asked her to repeat it since I couldn't hear her clearly. ( please note that the frozen drink machine wasn't labeled with the drinks name or else this could have easily been avoided.) Unfortunately, right after this she told me "NO" when asked about an orange crush or something similar. This was extremely frustrating as they had a beautiful full bar behind them. As a fellow bartender, I really hope you all try harder next time to give all guests a better experience and learn from...
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